Search results – no records found and no categories displayed

This topic contains 6 replies, has 2 voices, and was last updated by  Joanna 6 years, 5 months ago.

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  • January 12, 2018 at 3:54 pm #412493

    Joanna
    Expired Member
    Post count: 157

    How do I get the categories to display on the map under ‘Title’ and for it to identify items that are within the search criteria?

    January 12, 2018 at 5:58 pm #412523

    Alex Rollin
    Moderator
    Post count: 27815

    Hello Joanna,

    Thank for writing in with your issue. Here are a couple things to try:

    1# Make sure all your listings have a category
    2# Complete all basic installation steps: https://wpgeodirectory.com/docs/basic-installation/
    3# Adjust the Home Map settings: https://wpgeodirectory.com/docs/core-design/#map
    4# Make sure you haven’t hid the caegories. In GD > Design > Map review the settings carefully to make sure you haven’t accidentally hidden the categories or post types from display on the map.

    Let us know if review and update of these settings doesn’t fix the problem.

    January 13, 2018 at 11:28 pm #412693

    Joanna
    Expired Member
    Post count: 157

    i worked out what seems to be going on. It only shows the categories in the Default post type search on the map no matter which CPT I select. I have 5 CPT and am only displaying 2 at this time. I want to be able to have each CPT display only their content when that link is selected. I.e. Selecting ‘Do More’ only displays those listings and categories in that CPT, those in ‘Road Tripping’ to only show those listings and categories in logged against that CPT.

    Also, I have selected to not show the listings in All Places and they are all showing. In the screen example below. The listings being displayed are in the All Places CPT and I have selected to not display those.

    January 13, 2018 at 11:39 pm #412698

    Alex Rollin
    Moderator
    Post count: 27815

    Hello Joanna,

    It is supposed to work the way you describe it.

    Please make a private reply so our team can take a look at your settings and see if we can find the issue. Make sure to include the site URL and the page where you have the map.

    Thanks

    January 14, 2018 at 12:06 am #412703

    Joanna
    Expired Member
    Post count: 157
    This reply has been marked as private.
    January 14, 2018 at 12:34 am #412707

    Joanna
    Expired Member
    Post count: 157
    This reply has been marked as private.
    January 14, 2018 at 1:51 am #412714

    Joanna
    Expired Member
    Post count: 157

    seems to be working now. thank you

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