Send Enquiry & Other Notifications are not working

This topic contains 3 replies, has 3 voices, and was last updated by  Paolo 7 years, 3 months ago.

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  • January 17, 2017 at 5:36 pm #344555

    Anthony Harding
    Full Member
    Post count: 1

    Good Morning,

    We are having issues with some of the notifications on the website showroomworldwide.com. We noticed this when testing the Send Enquiry link on the contractor / business details page. We get the notice on the page saying the message was sent but, never get the notification. Any hlp in this matter would be greatly appreciated.

    January 17, 2017 at 5:45 pm #344577

    Kor
    Moderator
    Post count: 16516

    Hi Anthony,

    Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

    Thanks!

    January 17, 2017 at 6:47 pm #344625

    Anthony Harding
    Full Member
    Post count: 1
    This reply has been marked as private.
    January 17, 2017 at 8:00 pm #344708

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    please install this plugin and test with it. If the email is logged, the problem is most likely SMTP/server related.

    There are plenty of SMTP plugins that will help in case that is the issue:

    https://wpgeodirectory.com/support/search/?bbp_search=smtp

    Let us know how it goes,

    Thanks

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We have moved to a support ticketing system and our forums are now closed.

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