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Send Enquiry popup only working for admin

This topic contains 4 replies, has 2 voices, and was last updated by  Kor 5 years, 8 months ago.

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  • September 25, 2018 at 2:45 pm #447664

    Romit Solanki
    Expired Member
    Post count: 40

    Hi team,

    I have been using Send Enquiry from past few months in my demo site, it was working fine. but when I have implemented in a live site.” send enquiry” button popup only comes when login as ADMIN user”.IT is not enabled for the Guest user.i had compare settings of demo sites and live sites, the GD setting was same I can’t find any difference.

    Live Website: in.learninginks.com
    example page: https://in.learninginks.com/places/india/delhi/new-delhi/class-10/karamjeet-singh/

    My demo site: https://delhi.learninginks.com/coaching/india/madhya-pradesh/pipariya-khurd/entrance-exams/jeijir/
    My demo site:https://madhyapradesh.learninginks.com/coachings/india/madhya-pradesh/jabalpur-1/entrance_exam/rt/

    In above demo site send enquiry is working fine for the guest user.

    Urgent!!!!! Could you please let me know if I have missed some changes.i have been searching queries in support form but I can’t find.

    Thanks
    Romit

    September 25, 2018 at 3:54 pm #447678

    Kor
    Moderator
    Post count: 16516

    Hi Romit,

    Thanks for your post. Kindly renew your support status so that we could continue to help you with this.

    Thanks!

    September 25, 2018 at 4:11 pm #447684

    Romit Solanki
    Expired Member
    Post count: 40
    This reply has been marked as private.
    September 25, 2018 at 4:31 pm #447688

    Romit Solanki
    Expired Member
    Post count: 40
    This reply has been marked as private.
    September 25, 2018 at 5:46 pm #447697

    Kor
    Moderator
    Post count: 16516

    Hi Romit,

    Thanks for your reply. I’ve inspected your Website and I’m able to see some console errors. To investigate this further, we’d need to inspect your backend. But without a valid support status, we can’t help you with this and I hope you understand.

    Thanks!

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