Send to friend succes page – 404

This topic contains 32 replies, has 3 voices, and was last updated by  mar mop 9 years, 4 months ago.

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  • #21859

    Simone
    Expired Member
    Post count: 3515

    100% correct.
    the latest FTP details you provided, are working fine

    #21884

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I just had a quick look. The missing virtual pages are there, they are just in published status and will work.

    The error appear to be a wrong redirect after sending to a freind, that misses to include the CPT name before the listing slug in the URL.

    I though it could be a bug due to permalinks setting, because you removed all location and category from URL, but I can’t recreate it in our test websites.

    It could be a function in the theme and the only way to know for sure would be to activate momentarly a theme like 2012 to see if the problem persists.

    Could you try, or do you mind me giving it a try?

    Let me know,

    Thx

    #21897

    mar mop
    Buyer
    Post count: 82

    Hi Paolo,

    I would not mind if you try but I have done this in the past to see what happens and it caused for my entire homepage in the Arcade theme to be rebuilt so I would prefer not to revert to another theme to check this.

    Would it be useful to try and recreate the events in my current site first?

    thanks

    #21899

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I’ve seen what it happens on your website and I can’t recreate it in any of our test websites.

    Given that without plugin is still doing it, the major suspect can only be a theme function.

    Without trying to activate another theme we can’t be sure and we can’t really proceed in any other way.

    Isn’t there a way to back your home page?

    Let us know,

    #21923

    mar mop
    Buyer
    Post count: 82

    Hi Paolo,

    Ok, go for it – I have back up as much as I can for the current theme. The site is no using the theme 2013 so you can check. Please let me know when you are ready so I can revert everything.

    thanks again!
    Marre

    #21927

    mar mop
    Buyer
    Post count: 82

    I have just tested and in 2013 the page is shown without an error:http://newsite.eat-amsterdam.com/places/fa-pekelhaaring-amsterdam/?sendtofrnd=success

    I’m not sure whether that is good or bad news when I specifically want to use the Arcade theme for my client…..

    #21937

    mar mop
    Buyer
    Post count: 82

    Hi Paolo,

    Any luck with testing?

    thanks, marre

    #21939

    Paolo
    Site Admin
    Post count: 31206

    Hi again,

    that means that the buggy redirect comes from the theme.

    Does the theme author offer any support? Getting him to have a look into this would probably cut the time to find a solution by 90%.

    Let us know,

    Thx

    #21995

    mar mop
    Buyer
    Post count: 82

    Hi Paolo,

    I have asked the question to the theme author. I’ll let you know as soon as he has replied.

    thanks

    #21996

    mar mop
    Buyer
    Post count: 82

    With regards to the virtual pages – do I now need to remove the code that I used from my functions.php file or do I leave the code in it?

    #22137

    Paolo
    Site Admin
    Post count: 31206

    You can remove it, you have all the virtual pages in order…

    #22186

    mar mop
    Buyer
    Post count: 82

    Hi Paolo,

    I got feed back from the theme developer that this should fix the problem. Would you mind checking this for me in the functions.php file. I am scared to drew everything up that I have done so far, since I am not so good with these technical things….

    Theme author writes:

    I’ve found the issue with the redirect in Arcade. It’s due to some code that was needed in order to make the Grid template work. I figured a workaround that will be released in the next update. For now you can go in and delete this block of code from functions.php:

    
    
    add_filter( 'redirect_canonical', 'bavotasan_redirect_canonical', 10, 2 );
    /**
     * Redirect fix if Grid page template is set as static front page
     *
     * This function is attached to the 'redirect_canonical' filter hook.
     *
     * @since 1.0.8
     */
    function bavotasan_redirect_canonical( $requested_url, $do_redirect ) {
    	return $do_redirect; 
    }

    Look forward to hearing from you!
    And thanks again
    Marre

    #22188

    mar mop
    Buyer
    Post count: 82
    This reply has been marked as private.
    #22189

    Paolo
    Site Admin
    Post count: 31206

    Hi Mar,

    Sorry if this sound a bit harsh, but we don’t provide support for 3rd party products.

    If you don’t feel confident deleting that piece of code, please ask the Theme Author to help you with that. It’s his product after all.

    Thanks

    #22190

    mar mop
    Buyer
    Post count: 82

    Hi

    Ok, I understand. I’ll try. Say a little prayer for me that it will not mess everything up 🙂

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