Server error 500

This topic contains 6 replies, has 3 voices, and was last updated by  Guust 8 years, 6 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: ,

  • Author
    Posts
  • November 3, 2015 at 6:53 am #58855

    netbrasil
    Expired Member
    Post count: 133

    Hi,

    I followed the youtube tutorials: but when i click one of the listings it gives me server 500 error.

    Please help me asap, Thanks! I need this site to be up asap.

    Cheers!

    November 3, 2015 at 7:38 pm #58919

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    500 server error is noramlly not due to the application, but the servfer configuration. Have you tried to ask for support to your hosting provider?

    Please provide a URL and admin credentials in a private reply (only staff can read them) if you want us to have a look.

    Thanks

    November 4, 2015 at 12:02 am #58956

    netbrasil
    Expired Member
    Post count: 133
    This reply has been marked as private.
    November 4, 2015 at 1:59 am #58958

    netbrasil
    Expired Member
    Post count: 133

    I enable DEBUG to true via wp-config and instead of 500 server error. It showed this :

    Fatal error: Call to undefined function mb_strtolower() in /home/wwil0win/public_html/dev/wp-content/plugins/geodirectory/geodirectory-functions/custom_functions.php on line 1150

    November 4, 2015 at 3:51 am #58964

    Guust
    Moderator
    Post count: 29970

    That error means you need to enable a PHP extension on your server as explained here:
    https://wordpress.org/support/topic/fatal-error-call-to-undefined-function-mb_strtolower

    Thanks

    November 4, 2015 at 7:00 am #58965

    netbrasil
    Expired Member
    Post count: 133

    Thanks! it’s working now

    November 4, 2015 at 10:01 am #58976

    Guust
    Moderator
    Post count: 29970

    You’re welcome 🙂

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket