Set default location

This topic contains 2 replies, has 3 voices, and was last updated by  Paolo 7 years, 7 months ago.

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  • #278544

    Heidi Walker
    Free User

    I have just installed the Geo Directory plug-in and per instructions, I am trying to set the default location. I am trying to set it to Houston, Texas but the map disappeared and it says no records found.
    Please advise

    #278553

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Heidi,

    I have never seen that exact problem before, i suspect there is a JavaScript error on the page. Can you please provide wp-admin details in a private reply (only staff can see) and i will take a look.

    Thanks,

    Stiofan

    #278684

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I’ve seen it many times when users enter Lat and Long coordinates in the wrong format (degrees instead of decimals for example).

    For Houston:

    Wrong = 29°45′46″N 95°22′59″W

    Correct = 29.7589382 / -95.3676973

    Normally it is not needed to copy and paste the coordinates, all you need to do is enter the location name and click the “Set City on Map” button.

    Now to fix it you could add 0 (zero) in both lat and long fields and save. then click the “Set City on Map” button to get the correct lat and long.

    Otherwise you can copy and paste directly the correct coordinates that I provided here.

    Let us know if that was it.

    Thank you,

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