Shortcode: gd_listings showing all places

This topic contains 19 replies, has 4 voices, and was last updated by  RussM 7 years, 2 months ago.

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  • January 13, 2017 at 4:52 pm #342139

    RussM
    Expired Member
    Post count: 47

    Good morning all,

    Seeing an issue today in which new place categories created seem to be throwing out ALL of the places in Geodirectory, although the category itself has none, or just a few?

    This only appears to be affecting NEW Categories created and used with the gd_listings shortcode… old categories seem unaffected using the same shortcode.

    Site / Login information will be provided in a private post.

    Thank you for your time.

    Regards,
    Russ

    January 13, 2017 at 4:54 pm #342141

    RussM
    Expired Member
    Post count: 47
    This reply has been marked as private.
    January 14, 2017 at 12:27 am #342316

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I get: The password you entered for the username is incorrect.

    Can you please double check it?

    Let us know,

    Thanks

    January 17, 2017 at 1:51 pm #344407

    RussM
    Expired Member
    Post count: 47

    Greetings Paolo,

    Password reset and tested OK.

    If you encounter any further issues, please let me know.

    Regards,
    Russ

    January 17, 2017 at 7:30 pm #344687

    Paolo
    Site Admin
    Post count: 31206

    Hi again,

    I flagged this for the developers, they will let us know soon.

    Thanks

    January 20, 2017 at 7:04 am #346057

    Kiran
    Moderator
    Post count: 7069

    Hi,

    I have checked and found, may be it is because of conflicts with other plugin.
    Please provide FTP details we can look into more.

    FYI many places have “No Categories”, please re-save those listings after choosing categories.

    Thanks,
    Kiran

    January 20, 2017 at 5:58 pm #346391

    RussM
    Expired Member
    Post count: 47
    This reply has been marked as private.
    January 20, 2017 at 7:10 pm #346447

    Paolo
    Site Admin
    Post count: 31206

    Hi RussM,

    Kiran is off for the week end now and will be back on Monday.

    Thanks for your patience,

    January 23, 2017 at 6:38 am #347724

    Kiran
    Moderator
    Post count: 7069

    Hi RussM,

    My current IP Address is 110.172.26.115, but it changing alternatively, most of time the range is 110.172.26.xxx

    If you provide SFTP credentials (username & password) then it will be more helpful.

    Let us know.

    Thanks,
    Kiran

    January 24, 2017 at 1:03 pm #348520

    RussM
    Expired Member
    Post count: 47
    This reply has been marked as private.
    January 26, 2017 at 7:40 am #349642

    Kiran
    Moderator
    Post count: 7069

    Sorry i missing this one.

    Can you provide FTP details like
    FTP Host:
    FTP User:
    FTP Password:
    FTP Port:

    Because using SSH key i can’t able to connect.

    Thanks

    January 26, 2017 at 8:16 am #349670

    RussM
    Expired Member
    Post count: 47

    Kiran; you can use the information provided to access via SFTP.

    What FTP Client are you using?

    January 26, 2017 at 8:43 am #349674

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    January 31, 2017 at 4:15 pm #352679

    RussM
    Expired Member
    Post count: 47
    This reply has been marked as private.
    February 2, 2017 at 1:25 pm #353897

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
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