Sidebar is missing widget

This topic contains 7 replies, has 3 voices, and was last updated by  Paolo 7 years, 7 months ago.

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  • #276124

    tkh2015
    Expired Member
    Post count: 147

    Hello,

    My right sidebar for the individual listings (custom posts) used to have the Address, Time, Phone, Email, Website, Twitter and Facebook in the right hand sidebar.

    (like this demo: http://wordpressmu-3822-8567-17899.cloudwaysapps.com/try-geodirectory/?preview

    But it’s suddenly missing. I looked for a widget, but can’t find it.

    How do I get this thing in the right sidebar back?

    Thank you.

    #276204

    Guust
    Moderator
    Post count: 29970

    Have a look at GD > design > detail tab and check the settings there.

    Or have a look at the custom fields and where you selected the fields to show.

    #276359

    tkh2015
    Expired Member
    Post count: 147

    Hi,

    Thanks for your answer.

    I have checked both options that you indicated again. I see nothing that would add that info to the right sidebar.

    Have also checked the Appearance -> Widgets for the right hand sidebars. There is no widget to add.

    The listing details for the business (hours of operation, email, etc.,) may have disappeared during an update. Just noticed they suddenly weren’t there.

    #276547

    Guust
    Moderator
    Post count: 29970

    Can you please post your URL and WP admin details in a private reply, then we can have a look for you. Thanks.

    #277209

    tkh2015
    Expired Member
    Post count: 147
    This reply has been marked as private.
    #277394

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    you probably skipped one version and needed to run the update script again. I cleared all your version numbers via GD Tools, that run the update script again and now everything works.

    Thanks

    #277462

    tkh2015
    Expired Member
    Post count: 147

    Hello Paolo,

    Thank you for your fast assistance. Cheers!

    #277486

    Paolo
    Site Admin
    Post count: 31206

    You are welcome 🙂

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