Signup error messages in Avada

This topic contains 8 replies, has 3 voices, and was last updated by  pix3x 8 years, 11 months ago.

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  • May 24, 2015 at 5:58 pm #40502

    pix3x
    Expired Member
    Post count: 155

    Hi! Could you please advise why the signup error messages show in the top menu? Please see the screen capture and login below.

    May 24, 2015 at 6:00 pm #40504

    pix3x
    Expired Member
    Post count: 155
    This reply has been marked as private.
    May 24, 2015 at 6:06 pm #40505

    Simone
    Expired Member
    Post count: 3515

    That’s because you need to enter an email during the process, not an username. And you must click on the “I’m not a robot” checkbox, this will prevent the spam

    May 24, 2015 at 6:09 pm #40506

    pix3x
    Expired Member
    Post count: 155

    Hi, Simone! I now why the system is showing the error message. But my question is why the messages are shown/formatted in the top menu not in the form itself? Thanks.

    May 24, 2015 at 6:20 pm #40507

    Simone
    Expired Member
    Post count: 3515

    Hi, are you using the latest Avada version? Did you edit the header.php? In case you did it, this is no longer needed because Avada has included the GD compatibility

    May 24, 2015 at 6:27 pm #40508

    pix3x
    Expired Member
    Post count: 155

    No, I did not edit the header.php.
    My Avada version is 3.8.3. The latest is 3.8.4.
    I will update the Avada now and let you know.

    May 24, 2015 at 8:03 pm #40517

    pix3x
    Expired Member
    Post count: 155

    I have updated the Avada theme, GD core and GD add-ons but the problem is still there – errors show in the top of the page.

    May 25, 2015 at 5:23 pm #40593

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    there is some custom css breaking the layout.

    the div#main is covering the header.

    Please see image attached.

    Thanks

    May 25, 2015 at 6:35 pm #40612

    pix3x
    Expired Member
    Post count: 155

    Hi, all my custom CSS are in the Avada theme options. I have deleted all custom entries from there but the problem still exists. What else can I check? Should I disable all plugins besides the GD core?

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