Site Crashed after Update

This topic contains 12 replies, has 3 voices, and was last updated by  Paolo 8 years, 4 months ago.

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  • December 23, 2015 at 2:58 pm #65063

    citywhispers
    Buyer
    Post count: 56

    Hi,

    after updating geodirectory our site crashed. First there was an error for all site regardless of type of browser we use. After deactivating some plugins it is now working with google chrome, but with firefox it is still not working. We tried to rollback to previous version but is also not working.

    http://www.citywhispers.de

    December 23, 2015 at 3:01 pm #65064

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    Your site seems to work for me on chrome and FF, what is the problem, how can i recreate?

    Thanks,

    Stiofan

    December 23, 2015 at 3:03 pm #65065

    citywhispers
    Buyer
    Post count: 56

    Try to check the categories for example “Essen & Trinken. The design looks not normal. We are also not able to logg in to dashboard with ff.

    December 23, 2015 at 3:13 pm #65066

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Everything looks ok to me, i can’t help you unless i know what is broken or have the details to test what is broken…

    Stiofan

    December 23, 2015 at 3:26 pm #65068

    citywhispers
    Buyer
    Post count: 56

    Hi,

    attached I send a screenshot of how it looks with firefox. Tried it with different computers.

    December 23, 2015 at 3:42 pm #65071

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    what looks like that?

    December 23, 2015 at 3:55 pm #65074

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    OK now i see it on FF, before i did not.

    Something is replacing /wp-content/plugins/ with /ext/ for lots of images and css/js, this is very strange, i would guess its a caching plugin of some sort but it could also be a server thing.

    Please try disabling any caching services and/or any non GD plugins to see if that resolves it.

    Thanks,

    Stiofan

    December 23, 2015 at 6:10 pm #65133

    citywhispers
    Buyer
    Post count: 56

    Hey,

    I ve disabled any non GD plugin but it was still the same problem
    What else could I try?

    Tobias

    December 23, 2015 at 6:36 pm #65142

    Paolo
    Site Admin
    Post count: 31206

    Please ask to your server admin why /wp-content/plugins/ is replaced with /ext/.

    If he doesn’t know, please provide wp admin and FTP credentials.

    Thanks

    December 23, 2015 at 6:45 pm #65147

    citywhispers
    Buyer
    Post count: 56
    This reply has been marked as private.
    December 23, 2015 at 10:13 pm #65174

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    you disabled GD Booster without clearing it’s cache first.

    I deleted it and now it works.

    Thanks

    December 24, 2015 at 11:28 am #65228

    citywhispers
    Buyer
    Post count: 56

    Hi,

    thanks for the great support. Everything works.

    Tobi

    December 24, 2015 at 3:33 pm #65244

    Paolo
    Site Admin
    Post count: 31206

    You are welcome 🙂

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