Site GD software apparently causing an issue

This topic contains 3 replies, has 2 voices, and was last updated by  Alex Rollin 4 years, 7 months ago.

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  • #509269

    lampshade
    Expired Member
    Post count: 129

    Here are two notices I received:
    This from my ISP
    We are glad to know that the website https://XXXXXXXXXXXX.com is working fine now. We have reviewed the account and there are multiple reasons for the files getting corrupted. We would highly recommend updating the passwords associated with the account, including the WordPress users, Email and FTP accounts. We also recommend updating the outdated scripts, plugins to latest version. (Stiofan you just did this last week)
    This is from WordPress:

    Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, GeoDirectory Dashboard.

    First, visit your website (http://XXXXXXXXXXXX.com/) and check for any visible issues. Next, visit the page where the error was caught (http://XXXXXXXXXXXX.com/wp-admin/index.php?page=geodir-dashboard) and check for any visible issues.

    http://XXXXXXXXXX.com/wp-login.php?action=enter_recovery_mode&rm_token=8U32HhGPLz0D2onT8tZ0sF&rm_key=XE5YFmNiWgka6gVapnwLfs

    Error Details
    =============
    An error of type E_ERROR was caused in line 50 of the file /home3/commuoy7/public_html/neag/wp-content/plugins/geodirectory_dashboard/includes/class-count.php. Error message: Uncaught Error: Call to undefined function geodir_manage_location_get_list() in /home3/commuoy7/public_html/neag/wp-content/plugins/geodirectory_dashboard/includes/class-count.php:50
    Stack trace:
    #0 /home3/commuoy7/public_html/neag/wp-content/plugins/geodirectory_dashboard/includes/class-pages.php(150): GD_Dashboard_Count->get_location_count()
    #1 /home3/commuoy7/public_html/neag/wp-content/plugins/geodirectory_dashboard/includes/class-pages.php(30): GD_Dashboard_Pages->get_home_stats()
    #2 /home3/commuoy7/public_html/neag/wp-includes/class-wp-hook.php(286): GD_Dashboard_Pages->geodir_dashboard_index_page(”)
    #3 /home3/commuoy7/public_html/neag/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array)
    #4 /home3/commuoy7/public_html/neag/wp-includes/plugin.php(465): WP_Hook->do_action(Array)
    #5 /home3/commuoy7/public_html/neag/wp-admin/admin.php(253): do_action(‘dashboard_page_…’)
    #6 /home3/commuoy7/public_html/neag/wp-admin/index.php(10): require_once(‘/home3/commuoy7…’)
    #7 {main}
    thrown
    Any ideas and suggestions?
    Thanks

    #509293

    Alex Rollin
    Moderator
    Post count: 27815

    Are you on GDV1 or V2?
    If V2, you can remove GD Dashboard because it has been moved into core.

    #509384

    lampshade
    Expired Member
    Post count: 129

    I’m using GDv1 on one site and GDv2 on the other

    #509500

    Alex Rollin
    Moderator
    Post count: 27815

    That error is typically shown when GD Dashboard is installed on a v2 site.

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