Social Import Errors

This topic contains 2 replies, has 2 voices, and was last updated by  Paolo 7 years, 8 months ago.

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  • #262197

    Scout
    Expired Member
    Post count: 11

    Hi there,

    I am having issues with the Social Importer. This is the front end form I’m trying to use to import ‘Teams’ info. http://scoutjr.com/add-a-team/?listing_type=gd_place
    There’s a maintenance page plugin activated, so I’ll send a username and login info in a private message.

    First off, when trying to import from this group: https://www.facebook.com/groups/325386594211032/
    I receive the error “Something went wrong[100], this page/event may not be public”. But when you go to the URL, you can see that the group is public.

    So I tested with another public group: https://www.facebook.com/groups/redditorsofnashville/
    and received a different error “Something went wrong[803]”.

    So far, I’ve tried de-activating and re-activating the Social Importer plugin license. And I refreshed the access token of the Facebook app. The setting now is: “Facebook Access Token Active, expires: Never”

    Any ideas?

    Thanks!

    – Chloe Johnston

    #262198

    Scout
    Expired Member
    Post count: 11
    This reply has been marked as private.
    #262372

    Paolo
    Site Admin
    Post count: 31206

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