Social importer does not import links as links

This topic contains 12 replies, has 3 voices, and was last updated by  jjruizrivera 9 years, 3 months ago.

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  • January 24, 2015 at 1:03 pm #28721

    jjruizrivera
    Free User
    Post count: 153

    Hi

    I am not sure if this can be fixed. When using the social importer, if there is any link on the text the importer will import the link but you can not click on it whereas on facebook the link is clicklable.

    can anything be done about it???

    Regards

    January 24, 2015 at 1:03 pm #28719

    jjruizrivera
    Free User
    Post count: 153

    Hi

    I noticed that the social importer does not import email addresses.Could that be fixed?

    Thanks in advance

    January 24, 2015 at 1:08 pm #28720

    jjruizrivera
    Free User
    Post count: 153

    Hi

    The importer does not respect the paragraphs When imnporting the text (long description field) .

    So a text like this:

    GeoDirectory doesn’t endorse any of the developers present in our forums. However we can guarantee that they are all Premium Members just like you.

    Please ask for references before hiring anyone and use common sense.

    Will be imported as:

    GeoDirectory doesn’t endorse any of the developers present in our forums. However we can guarantee that they are all Premium Members just like you. Please ask for references before hiring anyone and use common sense.

    And if the text is too long the imported text is quite messy.

    Would it be possible to do something about it?

    Regards

    January 24, 2015 at 7:30 pm #28746

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I’ve merged the 3 topics because they are all about a very similar issue.

    Do you have a FB page example with all this to use for testing?

    Let us know,

    thx

    January 24, 2015 at 9:09 pm #28758

    jjruizrivera
    Free User
    Post count: 153

    Hi

    Two quick examples:

    1- This one for the formatting and the links not being clickable:

    https://www.facebook.com/events/1535958973314172/

    2-And this one for the email not being imported and the formatting:

    https://www.facebook.com/Indaba.Yoga

    Hope it helps.

    Regards

    January 24, 2015 at 10:25 pm #28760

    Paolo
    Site Admin
    Post count: 31206

    Ok thanks, Stiofan will have a look as soon as possible.

    January 26, 2015 at 1:09 pm #28825

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi,

    I think u got them the other way around (or maybe not) but the first link did not return any email address the second one (https://www.facebook.com/Indaba.Yoga) returned a press_contact which i have now setup to add as an email.

    The line breaks were not being respected in the visual editor only but i have also fixed this.

    The links is not possible, FB api strips them so the links are never given to us to use.

    Thanks,

    Stiofan

    January 26, 2015 at 8:24 pm #28887

    jjruizrivera
    Free User
    Post count: 153

    Thanks Stiofan. Sounds great!

    February 2, 2015 at 1:01 pm #29487

    jjruizrivera
    Free User
    Post count: 153

    Hi

    The paragraph issue is fixed so now the exports look much much better. However the email address is not imported yet??

    Regards

    February 2, 2015 at 3:43 pm #29505

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Facebook does not give out the email addresses, only one of your demo links above work as it has a press contact email which is used.

    Stiofan

    February 2, 2015 at 3:46 pm #29507

    jjruizrivera
    Free User
    Post count: 153

    I think the below link is the one you mentioning. isn’t it?
    https://www.facebook.com/Indaba.Yoga

    But nothing is imported??

    February 2, 2015 at 3:59 pm #29514

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    No, this one https://www.facebook.com/events/1535958973314172/

    February 2, 2015 at 4:03 pm #29517

    jjruizrivera
    Free User
    Post count: 153

    Ok, there is nothing we can do if facebook does not give the email addresses…
    But the paragraphs look great now!!!

    Thanks again

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