Social importer error importing events "Something went wrong[12]"

This topic contains 9 replies, has 4 voices, and was last updated by  Stiofan O’Connor 6 years, 9 months ago.

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  • #390230

    Loan Romero
    Expired Member
    Post count: 7

    I’m getting this error when trying to import events. Everything works fine when I do it for businesses. I’ve setup a new Facebook app, then tried refreshing the access token and I still get the error. I checked my settings and I don’t think I missed anything, but I’m not sure.

    #390234

    Loan Romero
    Expired Member
    Post count: 7
    This reply has been marked as private.
    #390247

    Kor
    Moderator
    Post count: 16516

    Hi Loan,

    I’m getting this console error when I tried to import some details from a Facebook page. http://prntscr.com/g5sqa7 . Could you please try deactivating all non-GD plugins and see if it works?

    Thanks!

    #390322

    Loan Romero
    Expired Member
    Post count: 7

    I deactivated all non-GD plugins, cleared browser cache, but I’m still getting the error. Any other suggestions? Thanks for your help with this.

    #390426

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    the developers have been alerted and they’ll check your website asap.

    Thanks for your patience,

    #390436

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I have not seen that error code before, the only reference i can find is “This API version is deprecated” is this a new app? What API version is it set to use?

    Stiofan

    #390476

    Loan Romero
    Expired Member
    Post count: 7

    Yes, this is a new app. API Version is v2.10

    #390509

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks for the info, this was a depreciated field for videos in events, i have released social imported v 1.3.2 to fix the issue. You will also need to install WP Easy Updates plugin as per the notice in your WP backend if you want auto updates.

    Thanks,

    Stiofan

    #390642

    Loan Romero
    Expired Member
    Post count: 7

    Thank you so much. Everything is working fine now. I appreciate the wonderful support.

    #390686

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    You are welcome Loan 🙂

    Feel free to leave us a review if you have not already, it helps us grow! 🙂
    https://wordpress.org/support/plugin/geodirectory/reviews/?rate=5#new-post

    Thanks,

    Stiofan

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