Social Importer Error Upon Connection Attempt

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Tagged: social importer

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May 28, 2015 at 7:50 pm #40934

whattodo-vi
Full Member

Post count: 187

Hello.

I have watched the Social Importer video and followed the steps three times to create an app and then try to connect to GD.

I’m getting the error described at the end of this support thread:
https://wpgeodirectory.com/support/topic/social-importer-2/

Screenshot also attached.

If I click okay, the Social Import configuration page opens inside the dialog box, although nothing has changed. If I try again, I go through a loop.

I also tried logging out, clearing cache, and logging back in. Still no change.

Need admin credentials? Let me know.

Thanks,
Ashley

May 29, 2015 at 5:13 pm #41030

Paolo
Site Admin

Post count: 31206

Hi,

Stiofan is looking into it. We will probably need to release an update. It appears that Facebook changed something in their API.

Thanks

May 29, 2015 at 6:04 pm #41038

Stiofan O’Connor
Site Admin

Post count: 22956

Paolo is correct, facebook made some api changes, i have released a new version which fixes the problem.

Thanks,

Stiofan

June 4, 2015 at 3:52 pm #41554

whattodo-vi
Full Member

Post count: 187

Hello again.

I just did the following:
1. Updated the plugin
2. Cleared cache for good measure
3. Delete previously created app
4. Create new app following instructions
(steps 3 and 4 repeated twice)

RESULT = Error loop, same as before.

Not yet resolved.

Thanks,
Ashley

June 4, 2015 at 3:57 pm #41555

Stiofan O’Connor
Site Admin

Post count: 22956

Please get me on skype and we will resolve.

Stiofan
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