Social Importer Image Issue

This topic contains 7 replies, has 2 voices, and was last updated by  getawaydigital 8 years, 10 months ago.

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  • June 10, 2015 at 11:18 pm #42167

    getawaydigital
    Full Member
    Post count: 211

    I am getting problems with images in social importer as per attached screenshot. Wondering if this is an issue with the plugin or Facebook. It doesn’t happen overtime and sometimes one image will import fine whilst others exhibit this issue.

    Happening on http://www.love-weymouth.co.uk will PM login in case needed

    June 10, 2015 at 11:19 pm #42169

    getawaydigital
    Full Member
    Post count: 211
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    June 11, 2015 at 5:28 pm #42251

    Paolo
    Site Admin
    Post count: 31206

    Hi Andy,

    there were few errors in last releases. Not the core, but few addons.

    We released updates to correct all problems as soon as we were able to fixed them today.

    Social Importer is one of them. Could you please try to update it now and check if the problem persists?

    Thanks

    June 11, 2015 at 9:48 pm #42301

    getawaydigital
    Full Member
    Post count: 211

    I’ve updated all the plugins and tried a few test imports seems to have solved the problem thanks

    June 11, 2015 at 10:20 pm #42306

    Paolo
    Site Admin
    Post count: 31206

    Thank you for letting us know. 🙂

    June 15, 2015 at 1:34 pm #42544

    getawaydigital
    Full Member
    Post count: 211

    Hi Paolo, sorry about this but thought problem had gone away but it’s happened again when importing an event. Could someone take a look at it. Feel free to access the site and post up some test entries, Thanks

    June 15, 2015 at 3:39 pm #42572

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    that’s a facebook issue. Otherwise it would never work.

    Thanks

    June 16, 2015 at 1:52 pm #42691

    getawaydigital
    Full Member
    Post count: 211

    I see your point and yes it does work sometimes just found it strange that the problem hadn’t shown before the last update. I will see if I can see any pattern of when it works and when it doesn’t.

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