social importer issue

This topic contains 10 replies, has 4 voices, and was last updated by  Paolo 7 years, 3 months ago.

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  • January 21, 2017 at 7:13 am #346682

    alaa alia
    Free User
    Post count: 68

    i cannot connect everytime i get this message
    Sorry, something went wrong.

    We’re working on getting this fixed as soon as we can.

    Go Back
    Facebook © 2017 · Help

    January 21, 2017 at 7:16 am #346683

    Kor
    Moderator
    Post count: 16516

    Hi Alaa,

    Kindly try the steps mentioned in this reply and see if it helps https://wpgeodirectory.com/support/topic/something-went-wrong190/#post-226195

    Thanks!

    January 21, 2017 at 7:17 am #346684

    Guust
    Moderator
    Post count: 29970

    Did it work before?
    When do you get that error?
    URL and WP admin details in a private reply if we need to have a look.
    Thanks.

    January 21, 2017 at 3:40 pm #346827

    alaa alia
    Free User
    Post count: 68

    I will look into it but i got new issue on update custom map it says updated then ask again later for update it is version 1.08 and you have new 1,09 even i deleted the plugin download from site and installed still showing 1.08 and keeps looking for 1.09 update

    January 21, 2017 at 4:30 pm #346869

    alaa alia
    Free User
    Post count: 68

    the issue with your custom map update you have wrong file youhave 1.08 and you trying to send us 1,09 when i downloaded 1.09 it is 1.08 thats why it keeps asking to update

    January 21, 2017 at 7:15 pm #347015

    Paolo
    Site Admin
    Post count: 31206

    For that please see: https://wpgeodirectory.com/support/topic/update-from-version-1-0-8-to-1-0-9/#post-346469

    Thanks for your patience,

    January 25, 2017 at 4:44 am #348872

    alaa alia
    Free User
    Post count: 68
    This reply has been marked as private.
    January 25, 2017 at 5:07 am #348875

    alaa alia
    Free User
    Post count: 68

    the only way chinese category will show up if i delete the place called chinese but that is a category and chinese name under chinese sub under restaurant main category so that is a mess
    so you cannot pull a category if the category has a place name similar even the url different check yourself .

    January 25, 2017 at 10:12 am #349033

    Guust
    Moderator
    Post count: 29970

    It is not the name of the category or the place, it is the slug of the restaurant and the category that are the same, just change the slug of one of them.

    January 25, 2017 at 3:01 pm #349270

    alaa alia
    Free User
    Post count: 68
    This reply has been marked as private.
    January 25, 2017 at 7:25 pm #349490

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    the problem is visible on Firefox too, but it’s because you have your star image pointing to this address:

    https://138.197.215.132/wp-content/themes/GeoDirectory_whoop/library/images/whoop-star.png

    Make sure it points to your actual domain.

    https://googcity.com/wp-content/themes/GeoDirectory_whoop/library/images/whoop-star.png

    and it will work.

    You can change that in GeoDirectory >> Design >> Details >> Upload default rating star icon

    Please open new topics for any new issue you spot. This topic is about social importer and it is resolved.

    Thanks

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