Social Importer (tripadvisor)

This topic contains 8 replies, has 4 voices, and was last updated by  Alex Rollin 2 years ago.

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  • Author
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  • #504914

    nathalie
    Expired Member
    Post count: 110

    Hello!

    I tested the option to import data from tripadvisor and encountered the following issues:
    1. Images are uploaded completely different, not related to the imported page. Can this be fixed?
    2. The option is available only on the frontend. Is it not possible to make it active, on the contrary, in the backend?

    #504922

    Kor
    Moderator
    Post count: 16516

    Hi nathalie,

    Thanks for your post. Could you please share your Website WP admin access here in private reply and also list the steps to replicate?

    Thanks!

    #504924

    nathalie
    Expired Member
    Post count: 110
    This reply has been marked as private.
    #504926

    Alex Rollin
    Moderator
    Post count: 27815

    Please make sure to share the URL you were trying to import.

    Trip Advisor has a complex URL system.

    #504947

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #504948

    nathalie
    Expired Member
    Post count: 110

    Thank you

    #505512

    Kiran
    Moderator
    Post count: 7069

    Hi nathalie,

    It looks like Trip Advisor has changed listing layout so it is grabbing the photos from entire page instead of visible in photos section.

    We have fixed this and also updated on your site. Please check and let us know.

    Best Regards,
    Kiran

    #505573

    nathalie
    Expired Member
    Post count: 110

    Hello, Kiran

    It is working correctly now. Thank you.

    My second question was how to make this option available only on the the backend and not on the frontend. I don’t want that everybody see it on all “Add listing” forms

    #505609

    Alex Rollin
    Moderator
    Post count: 27815

    Sorry, that’s not possible because the Social Importer is a frontend only feature.

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