sorry, no record found. please adjust your search criteria

This topic contains 9 replies, has 3 voices, and was last updated by  Alex Rollin 5 years, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #442283

    emily huang
    Expired Member
    Post count: 59

    sorry, no record found. please adjust your search criteria. Google map not loaded sorry, unable to load Google map API.Hotels.

    I send my website to my friend, I got this sentence below the link.
    It was showing a listing name before. I deleted that listing, but it is not showing a new place that I added. It must something wrong on my page, Could you please help me out? I looked up all the question from people but I didn’t see anyone have the same problem as me.

    Here is the pic that shows what I mean.

    #442301

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Please write back with your site URL and tell us how to recreate the issue so we can find a solution.

    #442368

    emily huang
    Expired Member
    Post count: 59
    This reply has been marked as private.
    #442369

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    #442373

    emily huang
    Expired Member
    Post count: 59

    It is the message that I send to me from a social app.
    That sounds strange I know…

    Under the link, It was showing a restaurant before, but I deleted that restaurant.
    It was not showing the new restaurant that I added.

    #442378

    Kor
    Moderator
    Post count: 16516

    Hi Emily,

    Sorry, I’m not so sure what you mean there. Do you mean it’s all working fine now? If not, kindly list the steps to replicate the said issue.

    Thanks!

    #442390

    emily huang
    Expired Member
    Post count: 59

    Thank you so much,Kor for trying to help me out!

    This screenshot was from the message that I send to my friend through from a social media app.
    I send my website URL to her which was http://www.vegintaiwan.org
    Usually, Under the link, you will see some describe from the website. Last time under the link it showed the name of the listing that I added before. I already delete that listing and I added a new listing now, but it was not showing what I added. It supposed to show “big bird” under my link.

    But it only shows
    sorry, no record found. please adjust your search criteria and try again. Google map not loaded sorry,Sorry, unable to load Google Maps API.中餐

    中餐is the categories of the only listing.

    I don’t know if it is clear or not…
    Thank you for your patient Kor!

    #442430

    Kor
    Moderator
    Post count: 16516

    Hi emily,

    Thanks for your reply. Could you tell us which social media app are you using? We would like to replicate it on our end.

    Thanks!

    #443218

    emily huang
    Expired Member
    Post count: 59

    The social media app is “line” which is a popular app be used in the Asian country.

    Thanks for asking!

    #443239

    Alex Rollin
    Moderator
    Post count: 27815

    Hi Emily,

    Can you tell us, step by step, how to see the issue you are reporting?

    It sounds like you shared a link through line, then, when it showed up in line, then it gave an error?

    Can you share the link you shared in Line? Is that link working now?

Viewing 10 posts - 1 through 10 (of 10 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket