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This topic contains 14 replies, has 4 voices, and was last updated by  Guust 7 years, 7 months ago.

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  • #403647

    Dan Clawson
    Free User
    Post count: 7

    Hello Everyone,

    I am getting the famous ‘Sorry, no records were found. Please adjust your search criteria and try again.’ message 🙂 . I have tried to work through several forum posts/soultions, but I am still cannot get maps to work. I can successfully get an API key and save, but when I try to set a default location still having issues. Can anyone help point me in right direction?

    Thanks,

    Dan

    #403664

    Kor
    Moderator
    Post count: 16516

    Hi Dan,

    Please share the URL of the site in question so we can take a better look at it and also WP temp admin access to your site. You can post the details here using the private reply option below.

    #403689

    Dan Clawson
    Free User
    Post count: 7
    This reply has been marked as private.
    #403706

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    I cannot login to your site. I get redirected after entering the information.

    I would recommend deleting and then reinstalling GeoDirectory.

    Please let us know when you have checked the login details above and can access the WP Dashboard with them.

    I would also recommend sending over your FTP information as well in another private reply.

    Thanks!

    #403718

    Dan Clawson
    Free User
    Post count: 7
    This reply has been marked as private.
    #403725

    Guust
    Moderator
    Post count: 29970

    1. If you have no active listings, what other message than “Sorry, no records were found” do you expect?

    2. Your WP permalinks have to be set as per https://wpgeodirectory.com/docs/basic-installation/#postnames

    3. You have deleted some GD pages, and/or disconnected them at GD > Permalinks.
    Restore the pages using GD > GD Tools > GD pages check
    and/or reconnect at GD > Permalinks

    4. Default locations should only use decimal coordinates:
    https://wpgeodirectory.com/docs/basic-installation/#defloc
    https://wpgeodirectory.com/docs/core-location/

    5. You have selected to hide all maps for all your listings at
    GD > Design > Map tab > SHOW / HIDE POST TYPE AND CATEGORY ON MAP
    https://wpgeodirectory.com/docs/core-design/#map

    SHOW / HIDE POST TYPE AND CATEGORY ON MAP
    Here you can control what is shown on the homepage map, if you tick a “Post Type” then that will hide that entire post type. If you tick a “Category” then that specific category will not be shown as a tick filter on the homepage map.

    Please check all those things and let us know. Thanks

    #403726

    Guust
    Moderator
    Post count: 29970

    PS: WP Easy Updates is only required if you use GD addons, it is not required for the free plugin.

    #403731

    Dan Clawson
    Free User
    Post count: 7
    This reply has been marked as private.
    #403732

    Dan Clawson
    Free User
    Post count: 7
    This reply has been marked as private.
    #403755

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    #403776

    Dan Clawson
    Free User
    Post count: 7
    This reply has been marked as private.
    #403780

    Guust
    Moderator
    Post count: 29970

    Here are some useful links hopefully:
    https://wpgeodirectory.com/docs/layout/#directory
    https://wpgeodirectory.com/docs/widgets
    https://wpgeodirectory.com/docs/core-shortcodes/

    For example, to add a map to a WP page, you would use one of the map shortcodes.

    Thanks

    #403791

    Dan Clawson
    Free User
    Post count: 7
    This reply has been marked as private.
    #403802

    Dan Clawson
    Free User
    Post count: 7
    This reply has been marked as private.
    #403898

    Guust
    Moderator
    Post count: 29970

    You should use autozoom where possible.
    All listings were on the map, but because you never clicked “set on map” they all were on exactly the same spot so it looked like you only had one listing.

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