Split: overall_rating and rating_count not updated correctly

This topic contains 9 replies, has 3 voices, and was last updated by  Paolo 8 years, 10 months ago.

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  • #45251

    VT
    Full Member
    Post count: 65

    Hi There,
    I am having an issue with this currently. One of our admins created 3 reviews on one post to test out the ratings, and he deleted 2 of them. However, the title is still saying there are 3 reviews on our post when there is only one. In addition it is now saying this on our best ratings widget.

    I tried editing the review and updating it, I updated the multiratings plugin and we are still having this issue.

    We hope someone can help, thanks!

    #45290

    Guust
    Moderator
    Post count: 29970

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    #45625

    VT
    Full Member
    Post count: 65
    This reply has been marked as private.
    #45645

    Paolo
    Site Admin
    Post count: 31206

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    #45652

    VT
    Full Member
    Post count: 65
    This reply has been marked as private.
    #45723

    Paolo
    Site Admin
    Post count: 31206

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    #45728

    VT
    Full Member
    Post count: 65

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    #45745

    Paolo
    Site Admin
    Post count: 31206

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    #45752

    VT
    Full Member
    Post count: 65

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    #45754

    Paolo
    Site Admin
    Post count: 31206

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