Split: Urgent – Google API Key not loading, maps not working

This topic contains 21 replies, has 5 voices, and was last updated by  Kiran 4 years, 9 months ago.

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  • August 6, 2019 at 12:26 pm #501583

    Kiran
    Moderator
    Post count: 7069

    Hello Markus,

    It was plugin GDPR Cookie Consent (webtoffee-gdpr-cookie-consent) that caused problem. This plugin has option that disables Google maps.

    I have disabled that option from GDPR Cookie Consent > Script Blocker > Google maps > Disable.

    Now map is working fine.

    Please check and let us know.

    Regards,
    Kiran

    August 6, 2019 at 5:02 pm #501627

    Mark Wolf
    Expired Member
    Post count: 100

    Good evening Kiran,

    and thanks for the great help.

    The map is visible again.

    I need a privacy policy plugin where people can reject cookies. Otherwise you pay high fines.

    I have disabled that option from GDPR Cookie Consent > Script Blocker > Google maps > Disable.

    Did you do that with settings? I need to do that at another site as well. https://quagga.de

    What irritates me is that I had turned off all the plug-ins, but the map was not visible. Maybe I hadn’t cleared the cache.

    Anyway – it works again I don’t need any additional plugins.

    Please restore the admin areas of both sites. Currently the admin dashboard is empty for altea.me and mein-garten.de.

    Again thank you very much and a good time – Best Regards, Markus

    August 7, 2019 at 5:52 am #501715

    Kiran
    Moderator
    Post count: 7069

    Hi Mark,

    Please restore the admin areas of both sites. Currently the admin dashboard is empty for altea.me and mein-garten.de.

    Please clarify with more details that which admin areas you asking for restore. I have not restricted or made changes to admin areas.

    Let us know.

    Thanks,
    Kiran

    August 7, 2019 at 2:13 pm #501812

    Mark Wolf
    Expired Member
    Post count: 100

    Hi Kiran.

    i got a reduced admin dashboard.
    First at both sites – now I ve checked mein-garten.de – wich is complete now again.

    But the altea.me dashboard is missing a lot settings, plug ins / design, customizer …. Watch screenshot.
    I thought that was because of your switching off things when debugging.

    Have a nice day – Markus

    August 8, 2019 at 7:22 am #501967

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    August 8, 2019 at 7:36 am #501971

    Mark Wolf
    Expired Member
    Post count: 100

    Hello, Kiran,

    Yeah, you’re right. I’m sorry I stole your time. I was registered as an editor instead of an admin. So I had a reduced dashboard.

    One last question to avoid future support requests in this matter.

    What did you change about GDPR Cookie Consent and otherwise to get rid of the card error? Because I ahbe seen that GDPR Cookie Consent is active and the card is still displayed correctly.

    Once again many thanks and a good success, what ever today is pending.
    Best regards, Markus

    Translated with http://www.DeepL.com/Translator

    August 8, 2019 at 7:38 am #501972

    Kiran
    Moderator
    Post count: 7069

    No problem!

    I jus disabled “Google maps” option from GDPR Cookie Consent > Script Blocker > Google maps.

    Kiran

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