Sporadic failure in listing page

This topic contains 8 replies, has 3 voices, and was last updated by  Paolo 8 years, 3 months ago.

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  • January 13, 2016 at 11:36 pm #68291

    Tony Mattioli
    Expired Member
    Post count: 58

    Hi, I have this weird sporadic behavior,

    if you go to this URL
    http://suivrelamusique.com/laval/

    This should list 4 locations. If you keep refreshing this page, you will eventually get no-listing with the header saying:

    Laval in ‘Mirabel’

    and nothing on the map

    Do you have any ideas why this is happening ?

    We actually have many regions, this bug only occurs in the LAVAL and LAURENTIDES regions

    Thanks

    January 14, 2016 at 8:49 am #68322

    Guust
    Moderator
    Post count: 29970

    I guess that is because on the second load, you are geolocated and there are no listings in the location where you are.
    I am not sure what that page is supposed to be. Do you have a custom post “laval”?
    This is your laval location page: http://suivrelamusique.com/location/canada/quebec/laval
    Maybe there is some confusion going on between laval and laval in your system.

    Please provide admin details and we will have a look.

    January 14, 2016 at 9:45 pm #68465

    Tony Mattioli
    Expired Member
    Post count: 58

    Thanks for the quick reply Guust.

    Yes i have a CPT Laval, and btwm this problem does not seem to happen when logged in

    credencial provided in the next email

    January 14, 2016 at 9:47 pm #68466

    Tony Mattioli
    Expired Member
    Post count: 58
    This reply has been marked as private.
    January 15, 2016 at 8:39 am #68499

    Guust
    Moderator
    Post count: 29970

    It looks like I guessed right.
    I have turned off automatic geolocation, so now it does not seem to happen anymore.
    What was happening is that your visitors’ location is detected on second load, and listings/category pages will always adjust to the location set by the visitor or the browser. Therefore on the second load, there are no relevant listings.
    You will have to delete your geo cookies to see the change: https://wpgeodirectory.com/docs/faqs/how-can-i-clear-geo-location-settings/

    January 15, 2016 at 3:22 pm #68556

    Tony Mattioli
    Expired Member
    Post count: 58

    Thanks Guust, however i am not sure what this implies for all visitors that are used to go on the site. Do they have to clear their cookies. This can be difficult to achieve.

    Any advise ?

    January 15, 2016 at 4:27 pm #68652

    Paolo
    Site Admin
    Post count: 31206

    The will no longer be redirected. GeoLocation is now turned off, it doesn’t matter what they have in the ir browser settings.
    Thanks

    January 15, 2016 at 4:48 pm #68772

    Tony Mattioli
    Expired Member
    Post count: 58

    I must add that this behavior has never occured before the last week. And the only modification that my client did is to change the name of a listing.

    She says that even now, she can still reproduce the problem (sporatically).

    Do you think something got corrupted, due to the listing name change ?

    Please advise

    January 15, 2016 at 9:16 pm #68839

    Paolo
    Site Admin
    Post count: 31206

    Updating the listing name should have no effect on this and I don’t see any problem on your website
    The probably has script from the website cached in her browser. Please ask her to clear her browser cache and geolocation settings as Guust said.

    Let us know,

    Thanks

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