Star rating not working on apple

This topic contains 3 replies, has 2 voices, and was last updated by  Stiofan O’Connor 9 years, 3 months ago.

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  • Author
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  • #28259

    Stuart
    Full Member
    Post count: 60

    Hi,

    Im looking at buying a subscrition, but have a question.
    WP = 4.1
    Directory = 1.3.4
    Theme = Avada (not using your child theme)

    Path
    Access the ratings on an iphone or ipad
    Submit a rating
    Select the number of stars for the rating
    Touch any other form field box

    Result
    Stars are removed, and rating can not be entered.

    Question,
    Is this resolved by my instaling your child theme, and if it is, is that theme included in your subscription plans?

    Regards
    Stuart

    #28288

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Stuart,

    That seems to be a bug with avada but it can be fixed very easily by adding this 1 line of css to your theme css file.

    .jRatingInfos{display:none !important;}

    Thanks,

    Stiofan

    #28369

    Stuart
    Full Member
    Post count: 60

    Hi Stiofan,

    I will try this tonight, thank you

    Stuart

    #28372

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Your welcome! 🙂

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