Star Rating Stopped Working

This topic contains 2 replies, has 2 voices, and was last updated by  Stiofan O’Connor 7 years, 2 months ago.

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  • #363902

    Lesley Hairston
    Expired Member

    Hi. Someone tried to leave a rating and review on a business today. Review went through, but when they click on the stars, nothing happens. I also tested updating the rating from the back end, but it still won’t take.

    Here’s the website: http://detroitareablackbusinesses.com/

    Thanks!

    #363908

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    He Lesley,

    It looks like reviews are disabled on your site, it could be a few settings mainly in GD>General.

    If you post wp-admin details in a private reply (only staff can see) we will take a look.

    Thanks,

    Stiofan

    #364085

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Looks like you found the setting 🙂

    Stiofan

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