Stars are not appearing in review sections on a company's profile page or lists

This topic contains 1 reply, has 2 voices, and was last updated by  Stiofan O’Connor 4 years, 6 months ago.

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  • #515526

    Vincent Beekel
    Expired Member
    Post count: 3

    I am doing a redesign of our directory website and I am using a new theme and for some reason, the stars for the reviews are not showing up. I am not sure why, I am using a WP-Bakery theme called Genius Kitchen that I got from envato elements.

    The red/grey squares are coming up but the white star icons are not showing up. Unfortunately, I am doing the redesign on my local computer using Local by FlyWheel, and don’t have the site live yet. Could that be the problem?

    I have uploaded a picture to show what I am seeing. I am hoping to fix this by the beginning of next week, up use a FTP upload .

    Thanks, Love the API, super dynamic!

    #515529

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi,

    It looks like your stars are set to be squares, if you activated the whoop theme this does this automatically. You can adjust the colours and the icon used under GD > Design > Reviews > (advanced) Rating icon.

    Thanks,

    Stiofan

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