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April 9, 2020 at 7:13 pm #539342

Nick Strøger
Full Member

Post count: 31

Hi there,

I am having the same issue as the user in this post:

https://wpgeodirectory.com/support/topic/embed-rating-badge-not-showing-stars/

The starts are not showing up. (see attachment)

And is it possible to customize the font of the review badge, or will this always depend on the site where the badge is implemented?

Thanks a lot for your help.

Kind regards,

Nick

April 9, 2020 at 7:19 pm #539346

Kor
Moderator

Post count: 16516

Hi Nick,

Thanks for your post. We’ll have to investigate this further on your end. Could you share your Website WP admin access here in private reply along with the URL of the page in question?

April 10, 2020 at 1:33 am #539385

Alex Rollin
Moderator

Post count: 27815

Also please share a link to where we can see the issue on a remote site.

April 12, 2020 at 8:23 pm #539740

Nick Strøger
Full Member

Post count: 31

This reply has been marked as private.

April 13, 2020 at 2:32 pm #539820

Kor
Moderator

Post count: 16516

This reply has been marked as private.

April 14, 2020 at 6:10 pm #540188

Nick Strøger
Full Member

Post count: 31

This reply has been marked as private.

April 14, 2020 at 6:11 pm #540189

Nick Strøger
Full Member

Post count: 31

This reply has been marked as private.

April 14, 2020 at 6:39 pm #540202

Alex Rollin
Moderator

Post count: 27815

This reply has been marked as private.

April 15, 2020 at 10:12 am #540304

Naveen Giri
Moderator

Post count: 1559

Hi nickstroeger,

It’s a style conflict with that site. it is working fine on other sites I have tested with.
I am checking what causing the style issue. I will get back to you.

Thanks

April 15, 2020 at 10:14 am #540305

Nick Strøger
Full Member

Post count: 31

Hi Naveen,

Thank you for your message.

I appreciate your work.

Looking forward to receiving an update.

Kind regards,

Nick

April 15, 2020 at 4:19 pm #540376
Naveen Giri
Moderator

Post count: 1559
Hi Nick,

the target website has a lower version of Font awesome that creating this issue.
Please see if you have any theme updates there.

or try this code on target website.
```
.gd-rating .gd-rating-wrap {
    display: block;
}
.gd-rating-wrap .fa-fw {
    font-family: FontAwesome !important;
    font-size: 14px;
    color: #fff;
}
.gd-rating-wrap .gd-rating-foreground .fa-fw {
   color: #ad9a20;
}
```
Thanks
April 15, 2020 at 8:43 pm #540438

Nick Strøger
Full Member

Post count: 31

Hi Naveen,

Thanks for your message.

I followed your advice, but it didn’t seem to work. (attachment 1)

I tried to insert the code on another website, and there it also did not work. (attachment 2).

But the point is that it should be easy to use on a variety of website. It appears that the plugin is not as easy to use as I thought. After all, listing owners would have to paste the code into their website the same way I did. And from my experience so far, the plugin does unfortunately not seem to be reliable.

Kind regards,

Nick

April 16, 2020 at 1:01 am #540498

Naveen Giri
Moderator

Post count: 1559

Hi Nick,

can you please share the site details in a private reply. where it’s not working.
I will reconfirm the cause and add a permanent fix for it.

Thanks

April 16, 2020 at 6:36 am #540539

Nick Strøger
Full Member

Post count: 31

This reply has been marked as private.

April 16, 2020 at 11:45 am #540579

Stiofan O’Connor
Site Admin

Post count: 22956

Hi Nick,

The issue is our embed script used Font Awesome 5 and the sites are using Font Awesome 4, in these cases we will fall back to unicode stars. I will release a new ver (2.0.5) of our embeds addon shortly, please update it and it should work better.

Thanks,

Stiofan
Author

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