Stripe not working

This topic contains 13 replies, has 3 voices, and was last updated by  Stiofan O’Connor 7 years, 1 month ago.

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  • March 15, 2017 at 10:05 pm #367594

    Keane Amdahl
    Expired Member
    Post count: 77

    I’m trying to get stripe loaded on my site and I can’t figure out why it won’t work. I’ve contacted Stripe to try and troubleshoot the issue and they couldn’t help, but currently there’s no communication happening between my site and stripe.

    – Keane

    March 16, 2017 at 11:20 pm #367900

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Keane,

    Have you set the we hooks in stripe.com? Can you make payments?
    Please provide we-admin details in a private reply (only staff can see) and also a screen shot of you stripe webhooks.

    Thanks,

    Stiofan

    March 16, 2017 at 11:47 pm #367902

    Keane Amdahl
    Expired Member
    Post count: 77
    This reply has been marked as private.
    March 17, 2017 at 3:44 am #367909

    Kiran
    Moderator
    Post count: 7069

    Hi Keane,

    Please provide we-admin details in a private reply and also a screenshot of you stripe webhooks. Without checking on your site we can’t assist you.

    Thanks,
    Kiran

    March 17, 2017 at 11:13 am #367959

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    It tells me there is no payment option available, can you please provide wp-admin and we can check all setting?

    Thanks,

    Stiofan

    March 18, 2017 at 2:24 am #368211

    Keane Amdahl
    Expired Member
    Post count: 77
    This reply has been marked as private.
    March 18, 2017 at 1:36 pm #368271

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    That is strange, can you please provide FTP and i will upgrade you to our new payments system.

    Thanks,

    Stiofan

    March 19, 2017 at 12:39 am #368370

    Keane Amdahl
    Expired Member
    Post count: 77
    This reply has been marked as private.
    March 20, 2017 at 12:26 pm #368557

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    User/pass seem wrong, please double check.

    Stiofan

    March 20, 2017 at 11:42 pm #368737

    Keane Amdahl
    Expired Member
    Post count: 77
    This reply has been marked as private.
    March 21, 2017 at 3:35 pm #368858

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
    March 21, 2017 at 10:39 pm #368965

    Keane Amdahl
    Expired Member
    Post count: 77
    This reply has been marked as private.
    March 21, 2017 at 10:47 pm #368970

    Keane Amdahl
    Expired Member
    Post count: 77
    This reply has been marked as private.
    March 22, 2017 at 12:40 pm #369065

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    kool 🙂

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