Struggling with basic issues

I’ve just a brand new installation of WordPress, added this plugin, and tried to set-up some basic fields for listings and submit an example listing. Unfortunately it’s proving quite a struggle. I’ve got two specific problems and one general question.

Setting-up fields (GeoDirectory > Place Settings > Custom Fields)
There are several fields that seem to be undeletable under the heading “List of fields those will appear on add new Place listing form”, for example, Facebook (url). However most of these do not appear on the automatically-created page mydomain.com/add-listing/

I checked that this facebook field is set to “Is active”: yes. Why doesn’t it appear?

I tried making my own custom field, a checkbox. I filled on all of the relevant details, but again, it doesn’t appear on the add listing page.

The documentation doesn’t give much help.

Submitting a Listing
I tried submitting a listing even though I couldn’t resolve the above issues. When I click on ‘review your listing’ I get redirected to the home page. No listing created, and nothing to review.

Is this the right plugin for me?
I can see that this is a brand new plugin and understand it will have teething problems. I was very excited when I first saw it (it does seem head and shoulders above a lot of the competition), even though some obvious issues (such as 404 errors) cropped up on the demo site. I’d really like to make it work, but in its current state it’s looking very hard to use: after one hour spent using the plugin I’m seeing that some key things don’t work (or at least don’t work as I expect them to).

I wonder if GeoTheme would be more suitable for me, a general end user (not a developer), since it is a robust and mature plugin? I did search for the differences between GeoTheme and GeoDirectory, but couldn’t find any useful summaries of the key differences.

My goal is to build a directory that is truly global in a tiny niche with only a few categories (it’s a specific form of healthcare). The permalink structure is important to me: domain.com/country/city/listing. I know that GeoDirectory does it perfectly but not sure sure about GeoTheme. It didn’t seem to have ‘country’ in the demo site, but I don’t know if that is changeable or not.

Many thanks for your help, and I hope I haven’t been discouraging, because this is a very promising plugin.