Sub Category pages not loading

This topic contains 28 replies, has 4 voices, and was last updated by  Kiran 4 years, 6 months ago.

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  • #514373

    Jennie McNichol
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    Post count: 76
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    #514377

    Jennie McNichol
    Full Member
    Post count: 76

    I’ve asked our tech team to look at the server log. they have come back and asked which log should they be looking at?

    #514388

    Kiran
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    Post count: 7069
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    #514389

    Jennie McNichol
    Full Member
    Post count: 76
    This reply has been marked as private.
    #514390

    Kiran
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    Post count: 7069
    This reply has been marked as private.
    #514391

    Jennie McNichol
    Full Member
    Post count: 76
    This reply has been marked as private.
    #514414

    Kiran
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    #514497

    Jennie McNichol
    Full Member
    Post count: 76

    Thanks Kiran. I’m arranging phpMyAdmin database access for you.
    I’ve just checked the issue with the redirects coming from google and that issue is still happening.
    So when you come to this page from google it’s still adding the word perth on the end of the URL
    https://www.buggybuddys.com.au/things-to-do/category/school-holiday-activities-perth/perth/

    #514500

    Jennie McNichol
    Full Member
    Post count: 76
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    #514519

    Jennie McNichol
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    Post count: 76
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    #514520

    Kiran
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    Post count: 7069
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    #514527

    Kiran
    Moderator
    Post count: 7069

    Hi Jennie,

    It seems all urls issue has been fixed, please check after clearing your browser cache.

    Kiran

    #514552

    Jennie McNichol
    Full Member
    Post count: 76

    Thank you so much Kiran! That all looks good. Thank you for all your help. Can you confirm if we can change the word ‘category’ back to Perth and it won’t cause the issues?

    #514556

    Kiran
    Moderator
    Post count: 7069

    Hi,

    I am not sure but this may conflict because perth is used a state/city slug.

    If you want to try perth instead of category then.
    – replace category to perth in permalinks
    – replace perth to category & category to perth in SEO > Redirects > RegExp

    Let us know.

    Kiran

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