Sub-domain Prices and Subscription not updating

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Tagged: Prices, subdomain

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January 1, 2017 at 3:20 pm #334749

Steve
Full Member

Post count: 1019

realestate.americancontractorexchange.com

I added Real Estate listing prices, Property Manager listing price and more.. When adding a listing all prices are set to free.

January 2, 2017 at 12:06 am #335079

Guust
Moderator

Post count: 29970

Maybe you did not set up payment gateways first?
Post WP admin details if there is anything we need to have a look at.

January 2, 2017 at 2:54 am #335108

Steve
Full Member

Post count: 1019

This reply has been marked as private.

January 2, 2017 at 7:22 am #335126

Guust
Moderator

Post count: 29970

I am struggling a bit with your setup.
It seems to be the main site of a network, but there are no plugins and no subsite.
I see you do not have any categories yet and your PayPal ID should be your main PayPal address.
And you have CPTs without active payment packages.

But I am not sure what the issue actually is, so I will get Paolo to have a look too.

January 2, 2017 at 2:58 pm #335422

Steve
Full Member

Post count: 1019

My apologies. To confirm this is “yes” a multisite network. I have attached several pics to display view the plugins activated on the subdomain realestate.americancontractorexchange.com

Regarding the urls for the gateways. I even used the account transfer and no results. So I think we can eliminate the url for the gateways as the issue.

I can active the plugin menu for you to see from the admin user side.

Thank you for your attempt.

It appears from my testing the if I “deactive” the “places” post type then “nothing” displays in terms of the cost for the subscription. Not even the “zero” …

When I activate the “places” cpt then the “zero” displays … but ‘only’ the zero.. not the price plans that I set up in prices.

January 2, 2017 at 4:16 pm #335465

Paolo
Site Admin

Post count: 31206

Please provide network admin.

Thanks

January 2, 2017 at 4:20 pm #335469

Steve
Full Member

Post count: 1019

Update. Observation.

I am logged into the realestate.americancontractorexchange.com dashboard and have “two tabs” open. One to manage admin dashboard… the other to view the front end of the site.

1. I cannot add a listing from the front end nor is the price “plan” displayed correct.
2. I added a listing from the admin dashboard and viewed it on the front end. Now, when I went to “edit” it from the front end the redirect went to an “add listing” with the correct price plan.

January 2, 2017 at 4:23 pm #335473

Steve
Full Member

Post count: 1019

This reply has been marked as private.

January 2, 2017 at 7:38 pm #335563

Paolo
Site Admin

Post count: 31206

The developers have been alerted about this and they’ll let you know asap.

Thanks

January 2, 2017 at 8:45 pm #335598

Steve
Full Member

Post count: 1019

This reply has been marked as private.

January 3, 2017 at 4:54 am #335692

Kiran
Moderator

Post count: 7069

Hi There,

I have setup multisite network in my test site with same settings & configuration. But i can’t recreate problem in my test site.

Please provide FTP details so we can look into more.

Thanks,
Kiran

January 3, 2017 at 11:12 am #335735

Steve
Full Member

Post count: 1019

This reply has been marked as private.

January 3, 2017 at 11:16 am #335743

Kiran
Moderator

Post count: 7069

This reply has been marked as private.

January 3, 2017 at 11:36 am #335749

Steve
Full Member

Post count: 1019

This reply has been marked as private.

January 3, 2017 at 12:21 pm #335757

Kiran
Moderator

Post count: 7069

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