Sub-domain Prices and Subscription not updating

This topic contains 22 replies, has 4 voices, and was last updated by  Kiran 7 years, 4 months ago.

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  • January 1, 2017 at 3:20 pm #334749

    Steve
    Full Member
    Post count: 1019

    realestate.americancontractorexchange.com

    I added Real Estate listing prices, Property Manager listing price and more.. When adding a listing all prices are set to free.

    January 2, 2017 at 12:06 am #335079

    Guust
    Moderator
    Post count: 29970

    Maybe you did not set up payment gateways first?
    Post WP admin details if there is anything we need to have a look at.

    January 2, 2017 at 2:54 am #335108

    Steve
    Full Member
    Post count: 1019
    This reply has been marked as private.
    January 2, 2017 at 7:22 am #335126

    Guust
    Moderator
    Post count: 29970

    I am struggling a bit with your setup.
    It seems to be the main site of a network, but there are no plugins and no subsite.
    I see you do not have any categories yet and your PayPal ID should be your main PayPal address.
    And you have CPTs without active payment packages.

    But I am not sure what the issue actually is, so I will get Paolo to have a look too.

    January 2, 2017 at 2:58 pm #335422

    Steve
    Full Member
    Post count: 1019

    My apologies. To confirm this is “yes” a multisite network. I have attached several pics to display view the plugins activated on the subdomain realestate.americancontractorexchange.com

    Regarding the urls for the gateways. I even used the account transfer and no results. So I think we can eliminate the url for the gateways as the issue.

    I can active the plugin menu for you to see from the admin user side.

    Thank you for your attempt.

    It appears from my testing the if I “deactive” the “places” post type then “nothing” displays in terms of the cost for the subscription. Not even the “zero” …

    When I activate the “places” cpt then the “zero” displays … but ‘only’ the zero.. not the price plans that I set up in prices.

    January 2, 2017 at 4:16 pm #335465

    Paolo
    Site Admin
    Post count: 31206

    Please provide network admin.

    Thanks

    January 2, 2017 at 4:20 pm #335469

    Steve
    Full Member
    Post count: 1019

    Update. Observation.

    I am logged into the realestate.americancontractorexchange.com dashboard and have “two tabs” open. One to manage admin dashboard… the other to view the front end of the site.

    1. I cannot add a listing from the front end nor is the price “plan” displayed correct.
    2. I added a listing from the admin dashboard and viewed it on the front end. Now, when I went to “edit” it from the front end the redirect went to an “add listing” with the correct price plan.

    January 2, 2017 at 4:23 pm #335473

    Steve
    Full Member
    Post count: 1019
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    January 2, 2017 at 7:38 pm #335563

    Paolo
    Site Admin
    Post count: 31206

    The developers have been alerted about this and they’ll let you know asap.

    Thanks

    January 2, 2017 at 8:45 pm #335598

    Steve
    Full Member
    Post count: 1019
    This reply has been marked as private.
    January 3, 2017 at 4:54 am #335692

    Kiran
    Moderator
    Post count: 7069

    Hi There,

    I have setup multisite network in my test site with same settings & configuration. But i can’t recreate problem in my test site.

    Please provide FTP details so we can look into more.

    Thanks,
    Kiran

    January 3, 2017 at 11:12 am #335735

    Steve
    Full Member
    Post count: 1019
    This reply has been marked as private.
    January 3, 2017 at 11:16 am #335743

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    January 3, 2017 at 11:36 am #335749

    Steve
    Full Member
    Post count: 1019
    This reply has been marked as private.
    January 3, 2017 at 12:21 pm #335757

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
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