Submission Form Maxing out CPU

This topic contains 29 replies, has 3 voices, and was last updated by  Kiran 4 years ago.

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  • March 20, 2020 at 11:13 am #535821

    Dave
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    Post count: 205

    Ok I guess that makes sense. The event calendar widget is loaded on every page as it’s in the main menu at the top.

    I’ve installed WP phpMyAdmin plugin now. You can login to my wp admin panel (details further up this thread) and go to settings and it should let you in.

    Thank you for your help.
    Dave

    March 20, 2020 at 12:31 pm #535834

    Kiran
    Moderator
    Post count: 7069

    Hi Dave,

    I have other alternate way to execute query for calendar. Can you provide FTP credentials so i can update on your site to confirm it fixing CPU issue or not. FTP credentials provided at here https://wpgeodirectory.com/support/topic/submission-form-maxing-out-cpu/#post-533535 is not working.

    Thanks,
    Kiran

    March 20, 2020 at 12:36 pm #535836

    Dave
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    Post count: 205

    Thanks Kiran.

    Those are still the correct FTP details. I think you had this problem once before and I think it’s to do with your connection? They restrict certain open connections I think.

    Thanks,
    Dave

    March 20, 2020 at 1:11 pm #535841

    Kiran
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    Post count: 7069
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    March 20, 2020 at 1:25 pm #535846

    Dave
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    Post count: 205

    I’ll ask them now. But I think last time, used used a VPN. That could be quicker?

    Thanks,
    Dave

    March 20, 2020 at 1:36 pm #535847

    Dave
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    Post count: 205

    Hi Kiran, Guru have come back saying this:

    “No we do not block any IP by default.

    Please provide the following so we can troubleshoot this issue:

    ————————————————-

    – The IP address of the device you are connecting from. ( You can find this by going here: http://ip4.me)

    – The name and version of your operating system and FTP client.

    – A screenshot of your current FTP client configuration.”

    Thanks,
    Dave

    March 20, 2020 at 1:53 pm #535851

    Kiran
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    March 20, 2020 at 1:56 pm #535853

    Dave
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    Post count: 205

    If you change the encryption to “use explicit FTP over TLS if available” I think that should work

    March 20, 2020 at 2:06 pm #535854

    Kiran
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    Post count: 7069
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    March 20, 2020 at 2:32 pm #535856

    Dave
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    Post count: 205

    Ok I’ve asked them. I’m guessing it might have something to do with non-static IP but can’t be sure. Just waiting for them to reply and will let you know.

    Thanks,
    Dave

    March 20, 2020 at 2:46 pm #535859

    Dave
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    March 20, 2020 at 2:47 pm #535860

    Dave
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    March 24, 2020 at 11:51 am #536459

    Kiran
    Moderator
    Post count: 7069

    Hi Dave,

    I have added alternate calendar queries. Please check and let us know if you see CPU related issue.

    Thanks,
    Kiran

    March 27, 2020 at 2:49 pm #537078

    Dave
    Full Member
    Post count: 205

    Thanks Kiran. That seems to have done the trick, thank you!

    You can see attached graph, the difference since you did the updates.

    Is it safe to upgrade to the latest version of GD and still keep the changes you’ve made?

    Thanks,
    Dave

    March 27, 2020 at 3:09 pm #537083

    Kiran
    Moderator
    Post count: 7069

    Glad to hear that.

    You can update core because changes for calendar queries will be in event manager plugin.

    Kiran

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