Subscription not downgrading at expiry date

This topic contains 6 replies, has 4 voices, and was last updated by  Guust 5 years, 8 months ago.

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  • July 30, 2018 at 1:30 pm #440382

    Eileen Quick
    Full Member
    Post count: 165

    Hi There

    I have a premium subscription which, when it expires, should go down to free subscription.

    However nothing appears to happen. I have set it to go down in the payment option so is there anywhere else I need to do this?

    Thanks.

    July 30, 2018 at 1:41 pm #440388

    Guust
    Moderator
    Post count: 29970

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    July 30, 2018 at 4:17 pm #440430

    Eileen Quick
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    Post count: 165

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    July 30, 2018 at 9:48 pm #440478

    Guust
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    July 31, 2018 at 6:00 am #440513

    Kiran
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    Post count: 7069

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    August 8, 2018 at 8:54 pm #441733

    John Els
    Expired Member
    Post count: 65

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    August 8, 2018 at 9:18 pm #441737

    Guust
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