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Supreme directory login problem

This topic contains 4 replies, has 3 voices, and was last updated by  Alex Rollin 6 years, 1 month ago.

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  • Author
    Posts
  • March 19, 2018 at 8:20 pm #422127
    March 19, 2018 at 8:29 pm #422130

    Domenico Bagnato
    Free User
    Post count: 5

    I checked my “spam” section, on email, but it doesn’t work either.

    March 20, 2018 at 3:13 am #422156

    Kor
    Moderator
    Post count: 16516

    Hi there,

    For this email issue, install an email log plugin and use that to check the email send out statuses. Then let us know the results and we’ll see if we can help you further this.

    Thanks!

    March 20, 2018 at 12:47 pm #422278

    Domenico Bagnato
    Free User
    Post count: 5

    Thanks for the reply.

    I tried to go again to the section “forgot password”, and I sent the email again. The email seems to be sent, as you can see from my email log. But I still didn’t receive any email on my account.

    I posted an image about my email log.

    March 20, 2018 at 8:21 pm #422397

    Alex Rollin
    Moderator
    Post count: 27815

    If the emails are not getting off your server, then you should contact your host as they may be filtering them, or require you to use an address at your domain like me@mydomain.com (which you could try first, before other things).

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