Suscripción

This topic contains 4 replies, has 3 voices, and was last updated by  Paolo 5 years, 10 months ago.

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  • #436251

    Abel Romero
    Expired Member
    Post count: 206

    Hello

    I have made a license purchase, leaving 2 months for my current subscription to expire.

    Should I take some action?

    Can you tell me what state my account is currently in and when should I renew the payment?

    Thank you

    #436255

    Alex Rollin
    Moderator
    Post count: 27815

    If you have only made the single purchase you should renew close to the license expiration date (or at your leisure).

    #436257

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    buying a new subscription reset the clock. You lost the 21 months from the old subscription. Next renewal will be due today next year.

    You also need to change all your license keys in the plugins page of your website, because buying a new subscription rather than renewing an existing subscription generates new license keys.

    Thanks

    #436258

    Abel Romero
    Expired Member
    Post count: 206

    Hello

    What is the use of antiquity? Does it have any advantage? …

    I do not know if I have done well in managing the subscription in this way, can you give me your opinion?

    Thank you

    #436259

    Paolo
    Site Admin
    Post count: 31206

    What is the use of antiquity? Does it have any advantage?

    Not sure what you mean by that…

    Buying with that discount gives you almost 5 months free, you lost 2, but still basically got 3 for free.

    In my opinion that’s still a good deal.

    Thanks

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