System not limiting the number of images uploaded.

This topic contains 5 replies, has 3 voices, and was last updated by  Kiran 4 years, 2 months ago.

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  • March 9, 2020 at 7:40 pm #534525

    buymichigannow
    Full Member
    Post count: 29

    Hello, we have the image limit set to 5 images for upload when a user is creating a listing as shown in the attached screenshot. However, this is not working it will allow you upload as many as you want. Is there something we are doing wrong?

    March 9, 2020 at 7:53 pm #534540

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    we can take a look at that, just share WP Admin credentials in a private reply.

    Make sure to share a link to the CPT where you are seeing the issue.

    March 9, 2020 at 9:47 pm #534606

    buymichigannow
    Full Member
    Post count: 29
    This reply has been marked as private.
    March 9, 2020 at 9:59 pm #534612

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    March 10, 2020 at 6:01 pm #534734

    buymichigannow
    Full Member
    Post count: 29

    Hello, Thanks for the continued help.

    I just tested https://dev3.buymichigannow.com/business-directory/add-listing/?listing_type=gd_place&package_id=3

    It allowed me to upload as many images as I want, I tested with 7. see the two screenshots. All but the free package have a limit of 5 set.

    March 11, 2020 at 11:32 am #534824

    Kiran
    Moderator
    Post count: 7069

    Hello buymichigannow,

    Your site is running with old versions of plugins, please update them first.

    If Pricing Manager is active then image limit will be overwritten from package settings Image Limit. For “Ontario” package at /wp-admin/edit.php?post_type=gd_place&page=gd_place-settings&tab=cpt-package&section=add-package&id=3 you have set unlimited image limit.

    Set Image Limit to 5 in package settings and let us know how it goes.

    Thanks,
    Kiran

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