The Shop page of woocommerce is no working with Directory Starter Theme

This topic contains 12 replies, has 4 voices, and was last updated by  Alex Rollin 6 years, 2 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #415671

    Mauricio Soares
    Lifetime Member
    Post count: 81

    Hi,

    Since the last update of Woocommerce 3.3.0 the Shop page is not working in the Directory Starter theme.

    Another pages of WC are OK! Products, products detail, categories, all of then are working good.

    https://caraguaweb.com.br/loja/ … links of the products in the widget “Ofertas” at sidebar are ok.

    Many things are changed in woocommerce lasts updates. Some tables structure are update too.

    Someone can check and help?!

    Thanks

    #415702

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Have you tried quickly switching themes to check the page in a different theme?

    You can make a private reply and we can try that for you, just include your admin site credentials so we can login and check.

    Thanks

    #415731

    Mauricio Soares
    Lifetime Member
    Post count: 81
    This reply has been marked as private.
    #415739

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    I have checked all the settings and I cannot find the issue; I will flag this for the developers to take a look today if possible, or Monday when they return to the office.

    #416161

    Mauricio Soares
    Lifetime Member
    Post count: 81

    Hi,

    Ok Alex, i´ll wait for news about this issue.

    Tks

    #416179

    justmark
    Full Member
    Post count: 375

    Just a heads up that the latest version of WooCommerce was withdrawn due to incompatibilities with some themes.

    https://woocommerce.wordpress.com/2018/02/01/woocommerce-3-3-1-status-update/

    #416302

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Is this resolved? (pic does not look like the link)
    What ver of woo are u running?

    Stiofan

    #416309

    Mauricio Soares
    Lifetime Member
    Post count: 81

    Hi Stiofan,

    I was running WC 3.3.0, and that version had a issue yha afect many themes. Exists a pre-relased version 3.3.1, but i prefer do the downgrade to WC 3.2.6, and is working fine.

    I aks to WC supports if Start Directory theme is in the list of themes that they will check, looks the pic of the answer:

    in response to CaraguaWeb:

    Ok! I do the downgrade and i´ll wait for a stable version that works with Start Directory Theme. Tks

    Start Directory theme will need to add support for WC 3.3, if it doesn’t already. Not the other way around.

    Mauricio

    #416311

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks for the feedback!

    Stiofan

    #416312

    Mauricio Soares
    Lifetime Member
    Post count: 81

    Tks for your good work in GeoDirectory, and reponsive support.

    #416368

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #417586

    Mauricio Soares
    Lifetime Member
    Post count: 81

    Hi, Me again,

    I was found more issues at Directory Starter theme and the last WooCommerce update (3.3.1):

    1. The Sidebar WooCommerce are not loading. WordPress are getting the content from Sidebar Blog;
    2. Category pages are not working.

    I do a test with WC 3.3.1 and now rollback to 3.2.6 that is compatible ans stable.
    Tks for help

    #417652

    Alex Rollin
    Moderator
    Post count: 27815

    Thanks for letting us know!

Viewing 13 posts - 1 through 13 (of 13 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket