the payment of the renewal of my license failed

This topic contains 5 replies, has 3 voices, and was last updated by  Stiofan O’Connor 8 years, 3 months ago.

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  • February 7, 2016 at 7:02 pm #118800

    Jean Louis
    Buyer
    Post count: 20

    the payment of the renewal of my license failed.
    I get the following error “Error : The VAT number you -have -been validated ENTERED Has not ( Company name changed) ” .
    My business information / VAT are correct

    How to do ?

    February 7, 2016 at 10:13 pm #118927

    Guust
    Moderator
    Post count: 29970

    I escalated your topic. They should get back to you tomorrow.

    February 8, 2016 at 11:05 am #119091

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    I had a similar problem with a company name, the EU vat check system had the name of the company teice so it failed the vat check, please go here http://ec.europa.eu/taxation_customs/vies/ and enter your VAT number and country and click verify, then copy and paste the vat name as your company name when trying to buy, it might differ slightly from your proper name, and if there is a mistake you should contact your vat authority to correct it.

    Thanks,

    Stiofan

    February 8, 2016 at 11:07 am #119093

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
    February 8, 2016 at 12:06 pm #119103

    Jean Louis
    Buyer
    Post count: 20

    Hello,

    it is good 🙂
    thank you very much.

    February 8, 2016 at 12:22 pm #119104

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Great! 🙂

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