40% OFF EVERYTHING
Our 10th BIRTHDAY SALE
Buy Now

There was an issue determining where GeoDirectory Plugin is installed and activa

This topic contains 3 replies, has 2 voices, and was last updated by  Alex Rollin 4 years, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • August 6, 2019 at 1:05 pm #501587

    Stephane
    Expired Member
    Post count: 27

    Hi

    I have several problems.

    1. Install addons
    There was an issue determining where GeoDirectory Plugin is installed and activated. Please install or activate GeoDirectory Plugin.

    2. Impossible to choose a city on a place page.

    Best regards

    August 6, 2019 at 6:30 pm #501645

    Alex Rollin
    Moderator
    Post count: 27815

    Hello

    that error is usually due to installing Location Manager V2 with GDV1, or vice versa.

    Please check to make sure you have installed location manager 2+ with GDV2+.

    If that isn’t the issue please share WP Admin credentials in a private reply so we can check on the settings.

    August 7, 2019 at 8:25 am #501726

    Stephane
    Expired Member
    Post count: 27

    Hello

    I bought the $199 pack. In fact, I received only add-on v1 by email. I checked on my account, it’s ok. I can download the v2 add-on.

    My 2 cents. I think the problem was the add-on on the email purchase confirmation.

    Regards

    August 7, 2019 at 4:50 pm #501851

    Alex Rollin
    Moderator
    Post count: 27815

    Great, and thanks for the feedback.
    If the issue persists let us know and share WP Admin credentials so we can take a look at the settings.

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket