There was an issue determining where GeoDirectory Plugin is installed and activa

This topic contains 9 replies, has 3 voices, and was last updated by  Alex Rollin 5 years, 5 months ago.

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  • November 30, 2018 at 9:06 am #456462

    Philip King
    Full Member
    Post count: 29

    Every time I install a new plugin on my website I get the following error :

    There was an issue determining where GeoDirectory Plugin is installed and activated. Please install or activate GeoDirectory Plugin.

    GeoDirectory (v2) is activated and refreshing the screen makes the error go away, but it is a bit concerning.

    November 30, 2018 at 9:25 am #456466

    Kor
    Moderator
    Post count: 16516

    Hi Philip,

    This isn’t a known issue and we would like to check your Website backend in order to understand a little bit more about it. Could you share your WP admin access in private reply so that we could check on it?

    Thanks!

    November 30, 2018 at 1:41 pm #456497

    Philip King
    Full Member
    Post count: 29
    This reply has been marked as private.
    November 30, 2018 at 4:16 pm #456520

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    December 3, 2018 at 10:20 am #456889

    Philip King
    Full Member
    Post count: 29

    I’ve checked and it is in that location.

    December 3, 2018 at 10:41 am #456895

    Alex Rollin
    Moderator
    Post count: 27815

    Could you share your WP admin access in private reply so that we could check on it?

    December 3, 2018 at 2:35 pm #456916

    Philip King
    Full Member
    Post count: 29
    This reply has been marked as private.
    December 3, 2018 at 4:19 pm #456925

    Alex Rollin
    Moderator
    Post count: 27815

    GD Booster is not compatible with V2. Use any other cache plugin.

    GeoDirectory Dashboard is for V1 and not compatible with V2 and should be deleted. Dashboard is built into core for V2.

    GeoDirectory ReCaptcha is for V1 and not compatible with V2 and should be deleted. A new version for V2 will be available soon.

    Once these were deactivated I activated UserWP without issue. Please check and let us know.

    December 4, 2018 at 9:21 am #457016

    Philip King
    Full Member
    Post count: 29

    Brilliant, thanks for that. As a new user I’d assumed that it was backwardly compatible with all plugins, but all good. Happy to close this call.

    December 4, 2018 at 3:57 pm #457092

    Alex Rollin
    Moderator
    Post count: 27815

    To keep our plugins on the bleeding edge we only support the latest versions installed together. So latest of all V1, or latest of all V2. V2 is a sea change and a complete rewrite, requiring a converter to move from V1 to V2.

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