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This topic contains 8 replies, has 3 voices, and was last updated by  Alex Rollin 6 years, 2 months ago.

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  • February 7, 2018 at 12:50 am #416331

    Josh Ovett
    Expired Member
    Post count: 19

    Installing and activating plugins. after activating a few i got the erro but on 2nd refresh site came up after adding stripe payments, no access to my site.

    please advise.

    February 7, 2018 at 1:49 am #416340

    Kor
    Moderator
    Post count: 16516

    Hi Josh,

    Thanks for reaching us. Could you please share WP admin and FTP access so that we could recover your Website?

    Thanks!

    February 7, 2018 at 2:56 am #416348

    Josh Ovett
    Expired Member
    Post count: 19

    there is no ftp access to this server. So we are building another test site that will have it . That way we can tell what the issues are when we apply to our production site.

    This was a fresh install with Divi as the theme.

    Once the next site is up if the same thing happens , we are doing it now I will reach out with access creds.

    Josh

    February 7, 2018 at 4:48 am #416369

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    just a note to use WP Invoicing and the WP Invoicing Stripe gateway. For Invoicing support please use the forum at https://wpinvoicing.com/support/

    February 7, 2018 at 5:08 am #416374

    Josh Ovett
    Expired Member
    Post count: 19

    so deactivate the Stripe Payment GeoDirectory Add-on
    and use the wp invoicing stripe .

    February 7, 2018 at 5:16 am #416376

    Josh Ovett
    Expired Member
    Post count: 19

    IN the invoicing > settings >payment gateways I do not see stripe listed.
    PayPal Standard
    Authorize.Net (AIM)
    Worldpay
    Pre Bank Transfer
    Test Payment

    Does the stripe come as part of the subscription as a member ? I have a full subscription to GeoD. but in https://wpinvoicing.com/your-account/subscriptions/ is shows nothing.

    Please advise.

    February 7, 2018 at 5:21 am #416379

    Alex Rollin
    Moderator
    Post count: 27815

    Do login in with the same account and credentials as this site.

    Check at https://wpinvoicing.com/your-account/ for the addons and licensing and let us know.

    Stripe is an addon Gateway for Invoicing.

    February 7, 2018 at 5:35 am #416382

    Josh Ovett
    Expired Member
    Post count: 19

    ok i see it now. and have it installed.

    so do i deactivate the Stripe Payment GeoDirectory Add-on
    and use the wp invoicing stripe now or both.

    February 7, 2018 at 6:17 am #416395

    Alex Rollin
    Moderator
    Post count: 27815

    You will need GD Pricing Manager, but then only the Invoicing plugin and addons are needed.

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