Too many redirects- front page not loading

This topic contains 4 replies, has 3 voices, and was last updated by  David Devaldivielso 5 years, 8 months ago.

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  • #519384

    David Devaldivielso
    Free User
    Post count: 4

    I’ve been able to pinpoint why my website is not loading to the GD plugin. If I deactivate GD, the site loads. If activated, the site error is “too many redirects”.

    I’ve already made sure I have POSTname permalinks checked., but don’t know what else to do.

    https://www.keepitpurple.com

    #519385

    Kor
    Moderator
    Post count: 16516

    Hi David Devaldivielso,

    Thanks for your post and I’m sorry to hear about the trouble. Could you please check and see if you’ve installed the correct versions https://wpgeodirectory.com/docs-v2/geodirectory/installation/#version here? If the issue persists, share your Website WP admin access here in private reply and we’ll check this out for you.

    #519401

    David Devaldivielso
    Free User
    Post count: 4
    This reply has been marked as private.
    #519409

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    You had the GD Details template set as the front page.

    You will need Elementor Pro to create theme builder layouts for the details, archive, and archive search templates. Without Pro you must remove Elementor from those templates for GD to work as expected.

    https://wpgeodirectory.com/docs-v2/integrations/builders/

    #519419

    David Devaldivielso
    Free User
    Post count: 4

    Ok. I’ll look into doing that. Thank you!

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