trouble shooting csv import

This topic contains 3 replies, has 2 voices, and was last updated by  Guust 8 years, 2 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • March 1, 2016 at 3:00 am #130943

    lisec73
    Full Member
    Post count: 180

    Hi,
    Have tried troubleshooting the document but nothing works. There are no blank fields. I have worked on the documents using open office. Uploading the full-size document, I get the error message below. When I cut it down to half or third, like the attached document, I don’t even get the green import bar happening.

    Total 4751 item(s) found.
    4751 / 4751 item(s) could not be added due to blank/invalid address(city, region, country, latitude, longitude).
    4751 / 4751 item(s) could not be added due to blank title/invalid post type.

    About half of these entries are downloaded from the database and should be just the same as what is already on the website. I added the NSW entries and tried to upload but no luck.

    Thanks
    Lise

    March 1, 2016 at 10:49 am #131224

    Guust
    Moderator
    Post count: 29970

    Can you post your URL and WP admin details in a private reply, then we can have a look at your settings.

    March 2, 2016 at 2:16 am #131980

    lisec73
    Full Member
    Post count: 180
    This reply has been marked as private.
    March 2, 2016 at 6:48 am #132044

    Guust
    Moderator
    Post count: 29970

    Those login details are not working for me, so can you please check.
    License are only for updating, so there should be no problem if you would choose to change the type of license.
    But all plugins have to be of the same “batch”, you cannot mix and match older with newer plugins.

    I think the limit is a server issue, I’ll get Paolo to look at that question for you too.

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket