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Unable to edit/add pictures after publishing

This topic contains 15 replies, has 3 voices, and was last updated by  Paolo 7 years, 8 months ago.

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  • August 4, 2016 at 10:16 am #240612

    Dotty Directory
    Full Member
    Post count: 254

    Hi guys, my users are having trouble with editing the photos on their adverts in regards to adding and removing the photos. Its fine when creating a listing, but when on the edit listing page it doesn’t seem to work.

    Could you have a look into this please?

    Login details to follow.

    Regards,
    Mark – Dotty

    August 4, 2016 at 10:18 am #240613

    Dotty Directory
    Full Member
    Post count: 254
    This reply has been marked as private.
    August 4, 2016 at 1:21 pm #240696

    Dotty Directory
    Full Member
    Post count: 254

    Also users dont seem to be getting emails when their advert is published. Any setting I’ve missed?

    Thanks

    August 4, 2016 at 6:01 pm #240827

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I can’t find anyway to add or edit listings from the front end.

    Where is the add listings form?

    August 5, 2016 at 10:46 am #241191

    Dotty Directory
    Full Member
    Post count: 254
    This reply has been marked as private.
    August 5, 2016 at 4:11 pm #241393

    Kor
    Moderator
    Post count: 16516

    Hi Dotty,

    I’ve just tested your Website and I’m able to see the issue there. This looks like a plugin conflict. Could you please deactivate all non-GD plugins while reactivating each to determine which 3rd party plugin is causing the issue? Let us know how it goes.

    August 8, 2016 at 9:37 am #242983

    Dotty Directory
    Full Member
    Post count: 254

    Hi Kor,

    I’ve disabled many of the plugins and still doesnt seem to be working. It almost looks like the area for uploading images is not active.

    For example if i drag a photo onto the area, it just opens a new tab with the local address of the image.

    Not sure what to do.

    Thanks

    August 8, 2016 at 9:51 am #243018

    Kor
    Moderator
    Post count: 16516

    Hi Dotty Directory,

    I would need your permission to perform a conflict test on your Website. It would probably take around 20-30minutes. Also, it would be better if you could perform a full backup of your Website just in case anything goes wrong.

    August 8, 2016 at 1:35 pm #243084

    Dotty Directory
    Full Member
    Post count: 254

    I’ll perform the back up.

    When is the latest you could perform the test? GMT Time

    August 8, 2016 at 4:42 pm #243194

    Kor
    Moderator
    Post count: 16516

    Hi Dotty,

    I’ll be testing it around 10am at GMT +8 tomorrow . I’ll let you know when it is done.

    Thanks!

    August 9, 2016 at 4:18 am #243596

    Kor
    Moderator
    Post count: 16516

    Hi Dotty,

    Thanks for your patience. It looks like it is caused by the plugin “Pie Register”. Could you please check on your end?

    Thanks!

    August 9, 2016 at 8:01 am #243630

    Dotty Directory
    Full Member
    Post count: 254

    Great thanks for checking that out.

    Do you think there is anyway around it?

    We use pie register for email verification.

    Thanks

    August 9, 2016 at 8:20 am #243633

    Dotty Directory
    Full Member
    Post count: 254

    Forgot to mention we ask for additional details too like “Title” (Mr,Ms,Miss,Mrs) is there a way to add them if i have to get rid of PieRegister

    August 9, 2016 at 3:29 pm #243956

    Kor
    Moderator
    Post count: 16516

    Hi Dotty,

    Sorry, I don’t think we have a recommendation for you and I’d suggest that you try searching in WordPress.org for another “Registration” plugin that would work on your Website.

    Technically, it could be achieved with some custom modification to the plugin but unfortunately doing that falls outside the scope of what we offer for support. So, I’d suggest that you look for a developer that could help you with this here. https://wpgeodirectory.com/support/forum/geodirectory-jobs/

    Thanks!

    August 20, 2016 at 10:59 am #250282

    Dotty Directory
    Full Member
    Post count: 254

    Thanks for your work, I found the solution

    Its a Jquery conflict between GeoDirectory and Pie Register.

    To allow the upload of images/removal from the add listing page during “edit”.

    You need to disable the jquery setting in your pie register settings, check your pieregister afterwards as it can break it. If it doesnt break pieregister you should be good to go

    Hopefully this helps someone in the future

    Mark

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