Unable to install addons

This topic contains 2 replies, has 2 voices, and was last updated by  Guust 4 years, 3 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • February 5, 2020 at 11:18 am #528885

    Edith
    Expired Member
    Post count: 24

    When activating several addons the following remark pops up: “GeoDirectory XXX requires to install the GeoDirectory plugin to be installed and active.”

    I’ve installed and activated the core plugin v2, followed the guidelines, but still get these messages.

    Can you help me?

    Thx Ee

    February 5, 2020 at 12:00 pm #528891

    Edith
    Expired Member
    Post count: 24

    I found the problem :). I saved multiple zip files from the same addon in downloads. Then it automatically adds a version number. I renamed the folder in the c-panel by deleting the version number.

    February 5, 2020 at 12:00 pm #528892

    Guust
    Moderator
    Post count: 29970

    Please post your URL and WP admin login details in a private reply so we can have a look at your settings.
    Thanks

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket