Unable to load any attachments via the Place Attachment

This topic contains 5 replies, has 2 voices, and was last updated by  Alex Rollin 5 years, 11 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: , ,

  • Author
    Posts
  • May 28, 2018 at 10:29 am #432433

    Liquidweb
    Free User
    Post count: 4

    I am unable to load any attachments via the Place Attachment.
    Currently clients would not be able to add pictures.
    When i press the “update” button the attachment disappear from the box.

    May 28, 2018 at 10:32 am #432434

    Alex Rollin
    Moderator
    Post count: 27815

    Please check your WordPress media settings as described here: https://wpgeodirectory.com/docs/basic-installation/#media

    For GeoDirectory to work correctly, you also need to Organize my uploads into month- and year-based folders.

    From the main WordPress Dashboard menu, choose Settings > Media > Tick Organise my uploads into month- and year-based folders, and Save changes.
    Note:The default folder for uploaded images is wp-content/uploads. Do not change this folder.

    May 28, 2018 at 10:46 am #432436

    Liquidweb
    Free User
    Post count: 4

    My WordPress media settings is already checked (month- and year-based folders).
    For the uploaded images path I haven’t made changes.

    May 28, 2018 at 11:01 am #432439

    Alex Rollin
    Moderator
    Post count: 27815

    Please share your site URL and WP Admin so we can take a look at your settings.

    May 28, 2018 at 11:16 am #432442

    Liquidweb
    Free User
    Post count: 4

    I solved the problem by performing the following procedure:
    Deleted the text of the place and pressed upload.
    Uploaded the image and pressed upload.
    Upload the contents of the place again and press upload.

    Thank you very much for the support!

    May 28, 2018 at 11:28 am #432443

    Alex Rollin
    Moderator
    Post count: 27815

    Glad you got it working! 🙂

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket