Unable to submit a new listing after filling in required details (Not Loading)

This topic contains 5 replies, has 3 voices, and was last updated by  Guust 6 years, 9 months ago.

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  • #390439

    Dave Flanagan
    Free User
    Post count: 81

    For some reason when adding a listing, after entering all the necessary information, and clicking “Review Your Listing” the webpage just scrolls back up halfway but doesn’t go to the next web page to submit the listing. It wasn’t doing this before so I’m not sure what I did.

    Thanks for you help!

    #390454

    Paolo
    Site Admin
    Post count: 31206

    Hi Dave,

    if you provide a link and admin credentials in a private reply, we will check what’s wrong and fix it for you.

    Thanks

    #390521

    Dave Flanagan
    Free User
    Post count: 81
    This reply has been marked as private.
    #390527

    Guust
    Moderator
    Post count: 29970

    You are hiding the description field with CSS, but that is a required field.
    So the form is taking you to the error message, which is hidden.

    If you do not want a description, you should use the Payment Manager addon, and set the Price Packages to zero characters for the description.

    Thanks

    #390528

    Dave Flanagan
    Free User
    Post count: 81

    Oh ok, that makes sense! I will get rid of that CSS

    Thank you for your help!

    #390529

    Guust
    Moderator
    Post count: 29970

    You’re welcome 🙂

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