Unable to uodate plugins

This topic contains 3 replies, has 2 voices, and was last updated by  Kor 8 years ago.

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  • May 1, 2016 at 12:12 pm #183056

    madco
    Expired Member
    Post count: 12

    Guys I have purchased a renewal licence with you and still my plugins will not update … can you help please ASAP

    I am getting the following An error occurred while updating GD Booster: Login details for GeoDirectory failed! Please check GeoDirectory > Auto Updates and that your membership is active. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Kind regards

    Keiran

    May 2, 2016 at 6:15 am #183503

    Kor
    Moderator
    Post count: 16516

    Hi Madco,

    Sorry to hear about the problem. Do you think you can share temp admin access to your site so we can take a better look? You can post the details here using the private reply option below.

    Thanks!

    May 2, 2016 at 7:23 am #183537

    madco
    Expired Member
    Post count: 12
    This reply has been marked as private.
    May 2, 2016 at 8:05 am #183545

    Kor
    Moderator
    Post count: 16516

    Hi madco,

    I’ve just checked your Website and everything seems fine. Well, let us know if you need anything or if it comes up again!

    Thanks!

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