Unable to Update Addresses

This topic contains 7 replies, has 3 voices, and was last updated by  Paolo 9 years, 6 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #19123

    sfamilia
    Buyer
    Post count: 82

    After several thousand database entries I’m suddenly unable to update or edit Region or City data from the admin area. After selecting Country I can find the Region in the drop-down list but when I select the Region the field just reverts to the “Please wait” message. The same is true for the City.

    This is only true for existing entries, I can add new listings with no problem.

    Links to follow in private message.

    Sal

    #19125

    sfamilia
    Buyer
    Post count: 82
    This reply has been marked as private.
    #19127

    sfamilia
    Buyer
    Post count: 82

    The problem exists when I add a new entry as well… when I type in the address line the autocomplete finds the correct address but when I select it the following fields are populated with either no data or incorrect data.

    #19130

    Simone
    Expired Member
    Post count: 3515

    Hello, login details are incorrect

    ERROR: The password you entered for the username geodirectory is incorrect

    #19136

    sfamilia
    Buyer
    Post count: 82
    This reply has been marked as private.
    #19229

    Paolo
    Site Admin
    Post count: 31206

    HI Sfamilia,

    can you please update everything to latest version and see if problem persist?

    Did you activate any new plugin right before noticing this?

    Let us know,

    Thx

    #19270

    sfamilia
    Buyer
    Post count: 82

    Hi Paolo,

    I did activate a new plugin and that turned out to be the issue. Sorry to have bothered you with this and thank you for your help.

    Sal

    #19283

    Paolo
    Site Admin
    Post count: 31206

    Gald it was solved! 🙂

Viewing 8 posts - 1 through 8 (of 8 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket